SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a very fast machine, and it also performs much better than other minipcs.
The compact size is unexpectedly small, and the host shows no sign of overheating even after running for over a dozen hours. the interfaces are sufficient, with almost no operational noise.
The device is as required and described. Thank you to the seller and aliexpress.
Excellent
A great value mini computer that runs well on a monitor. i also purchased a micro sd batocera bootable drive via express delivery and inserted it into a usb adapter.
Not bad, the quality is good, the speed is also fast, and there are no flaws. and the delivery is very fast. the seller also send a message reminder. it 's not bad.
This mini host is very good, really compact and lightweight, smaller than a palm, with a complete interface, eand smooth operation. recommendation.
Simple and atmospheric, super great!!
I bought a tv and put it at home. i use it as a monitor to watch movies, and the effect is very good.the quality is very good, the service is also good, and i have recommended it to several friends. it is really useful
Works perfectly for everyday pc needs. plays very well and i am happy overall with its compact but powerful it is. actually recommend this to my dad who needs a pc upgrade.
The mini pc is small and has a very logical layout of ports. it runs fast and the components are very good.i'm enjoying using a pc again
easy to carry, and can be used in different places. when not working, you can connect to the monitor to watch tv, which is very smooth and nice.
The device is compact and well-designed. Key features include palm-sized dimensions and a variety of interfaces. This allows it to connect to various devices around the home, making it suitable for home use with impressive speed.
I am very satisfied with the computer itself, its performance meets my expectations. very easy to use, the delivery speed was faster than expected, and fortunately, it ran well
This mini computer is amazing~~