SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
First purchase mini pc i was a lightweight user (browser and excel) and it ran faster than i expected, so i am satisfied with my purchase with the price.
The performance is as described. there are no strange flaws or weaknesses, i will give it 5 stars.
Basically, I did my best to test this device and check for any errors. However, the results were very good, so I am very satisfied with this purchase.
I recommend this computer as it has well-designed efficiency, is sharp and fast.
Arrived early. Packing was excellent. Good product at a reasonable price.
I am currently typing on this computer. It runs smoothly and there is no lag in video playback. Reasonable price, good computer. I will buy another one.
Very good computer. it also saves space and energy. the action system is win11 and everything went smooth so far.
The experience is really great, with a compact body, powerful performance, and rich interfaces.
Meets my video and web browsing needs. installing the memory was easy, even with the large number of tabs i use while browsing.it was easy to get started, and its windows version included all the drivers i needed. even though i played some online video games, it ran pretty cool
I'm really surprised at how fast the response time on this computer is. It's perfect for use as a workstation and manages the display very well. It's definitely worth every penny.
The mini computer is very good with all the ports. i use it for office work and to watch hd movies. powerful and very satisfied!
I installed it immediately after purchasing. The installation is very simple, it's very convenient to use, and the operating speed is appropriate. It's always sufficient for the office and television.
An excellent small computer. very easy to install, works very fast, has low noise. and provides excellent customer service. very satisfied, i will definitely recommend it.
I've had it for a few days now and so far i haven't had any problems. it's very fast and responsive. i use it as a htpc (home theater pc) to run plex for my movie and music collection. so far, i'm very satisfied with my purchase.