SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All good, great laptop👍
The appearance is atmospheric and simple, with excellent performance. Extremely fast, with strong battery life, it can meet the needs of entertainment and work. The screen is clear, the colors are rich, the operation is smooth without lagging, the workmanship is excellent, and the noise is extremely low. It is a great work and entertainment computer
It runs smoothly in daily work and binge watching without any problems. The screen is clear, the heat dissipation is good, the battery life is also very strong, the cost-effectiveness is extremely high, and it is very comfortable to use.
I love everything about it, flawless and the description is completely true. I recommend it to buyers.
Good product! The effect is very good. Fast speed and complete functions. I really like it.
A product with high cost-effectiveness and excellent budget
Perfect, strongly recommended for purchase
I love it so much! For a laptop, the cost-effectiveness is very good.
Lightweight and fast, this computer is definitely a treasure if you're looking for a streamlined, practical, unexpectedly powerful, and affordable machine. I have already recommended it to two friends!
Overall, this is a cost-effective laptop suitable for office and business use. If you need devices that are both affordable and sufficient for work and entertainment, then this laptop is perfect for you.
Love it! And i received it very quickly!! Great notebook
Timely, meticulous delivery, excellent packaging, great machines, fast and simple
So far, this machine is excellent. The setup is simple and fast, and the speed is very fast. Adequate memory and storage space. Good value for money
This was bought as an anniversary gift. My wife immediately fell in love with it. Easy to install, easy to operate, and the functionality and sound quality meet our expectations.
Fast delivery, fast processing speed, lightweight. I like it so much
The effect is very good, as described, perfect
The product is great and runs very fast. Love it!
Design is concise. It gives the notebook a simple, professional, and modern appearance, with a sharp and minimalist feel. Solid and high-end workmanship, lightweight and comfortable to carry. The keyboard is responsive, comfortable to use when typing for long periods of time, and the battery life can last for a whole day.
I have been using this laptop for a while and i am really satisfied. The processing speed is excellent - the program opens instantly, multitasking is smooth, and there is no slowing down when handling heavier tasks. The display quality is stunning, the image is sharp, and the colors are vivid, making everything from work documents to movies look extremely outstanding.
Good performance, very suitable for my daughter!