SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have been using this product for almost two weeks now, and from these photos, it can be seen that i have achieved some good results. i use this product on my face in the morning and evening, and massage it evenly onto my skin. the large and obvious pores quickly disappear, and the product has a good effect. my skin feels soft. i recommend this product to anyone trying to remove pores.
I’ve been using the cream for about three weeks now, and i’m genuinely impressed. It has a light, refreshing texture that absorbs quickly—no sticky residue or stinging. My skin feels noticeably smoother and more balanced, i love that it’s effective without being harsh or overly drying. The formula feels clean and calming, and it layers beautifully under my moisturizer. So grateful to have been gifted this—definitely adding it to my regular rotation! 😍 ❤️
I would give this 10 stars. It is an amazing product. I have always been self conscious of the pores on my face and as i get older, i feel they get larger. I have tried so many products and was so pleasantly surprised by this one. It made an immediate difference on my first use. I have been using it for about a week now and it just gets better. I am a fan for life.
This is my favorite moisturizer ever. It’s not to heavy or to light on the skin, it’s just right. It goes on smooth. It’s very effective and helps minimize the size of pours on your face. It leaves my skin nice and soft with a beautiful glow. I highly recommend this product.
Good product. It works for me. Noticeable shrinking of pores in 5 days.
as in the photo, not used yet
I have struggled with oily skin for the last two decades, and i’ve spent so much money on products that did not work. This cream is a lifesaver. I no longer have to dab my face 20 times a day. My pores used to be enormous and now you can barely see them. I wish i had found this product years ago. I am telling you this is the best product i’ve ever found! Miracle cream!
Very good cream for my uneven skin tone.
It doesn't impress me with its performance; I don't see any effect.
Fast shipping. Hope it will work for blackheads