SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LED strip for the TV creates a great atmosphere, is easy to install, and responds to colors. Reviews and other finds on the TG channel – znakhidkualiexpress ❤️
excellent
Allessuper
VERY GOOD, THE TRUTH IS I LOVED IT
Good lights, sensor syncs with tv screen color (you may need to configure the proper rgb sequence in the app, or the color will be off). It only senses color from a small area of the screen, but it's great at this price point.
There are some colors that always predominate, even if you watch a movie and its colors and tones change; the sensor does not detect the colors accurately and it varies between pink, red, and lilac. Even if you put something specifically green on the TV, the sensor does not detect it. It doesn't perform exactly as advertised, but for the price you can't ask for more. The app gives you more options to choose between various colors and get a little more out of the lights.
It's not divine papaya, but it's good and for the price it's great.
It's very nice. It works even better in the evening. It looks good.
I own one of the best brands in this category, I wanted to get it as a Christmas gift but I really compliment it because the installation was very easy, the colors of the LED bar are very bright and above all it responds well with the TV sync. Really highly recommended for those who don't want to spend on the top of the range but want a product that does everything well.
Unreal best thing in a long time although keep children away from remote won't stop playing with it lol all good perfect
I recommend 100%, fantastic, great product for normal money.
The box arrived dented, I will still test the product.
The lights work. It doesn't accurately read the colors on the TV, but it's much better than having no light at all. I recommend it.
I like the product, it does function as described.
Very nice
The top brought life to my TV.
After installation and calibration, I noticed that the colors of the LEDs are delayed compared to the image.
I ordered the 3.8 meter one and they sent me the 5m one, and the seller is not responding to my messages. It's too long for the TV where I wanted to install it. No communication with the seller.
Good
everything is loose, we'll have to see if it works
exactly as described
Looks really good. Haven't installed yet
Installation was super easy, you don't have to count that each 1.66 meters has 50 LEDs which you can divide into 3 zones. You have to try a lot in the app, but for €20 I can't complain. It arrived within 5 days with great support.
For the price, it meets expectations. There is a slight delay and some colors are not exactly accurate, but it's within the expected range.
Goood product