We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
0 reviews
5 stars
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2 stars
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1 star
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P***n –
I ordered 2 and returned the second one because it came broken, and they refunded my money. I bought the same one again and it arrived today, and I’ve tried it out and so far everything is very good. Therefore, I recommend it, as it is a simple and easy-to-use camera.
A***r –
It’s very good, what I don’t like is the app; I feel that with another app the camera functionality would be better.
D***O –
Excellent product.
L***o –
perfect
Customer –
This is the second one I have, this one came defective but the first one was fine. The box arrived broken but the camera was in good condition.
Customer –
Received.
r***o –
Excellent, highly recommended, very good quality 👌👌👌
Customer –
They work well, the quality is average. Good product for the price.
Customer –
It does not connect to the internet, I have tried it with several Wi-Fis but it does not connect, an audio message in English appears.
T***a –
Ok
Customer –
It works fine but the quality doesn’t seem to be very HD and doesn’t smell good.
Customer –
It works and has good sensitivity at night, the resolution is 1080p and seems correct. The cons; the box came very damaged, the antenna is fake, it works with an indoor antenna, which shortens the range. It is not compatible with other apps from other cameras on Aliexpress, you must use ycc365 plus. On a positive note, it can be viewed via the web apart from the app. Overall, recommended.
b***z –
perfect
H***r –
Well received.
A***s –
Very good tip in configuration, set it up so that the camera reads the QR code to save time, good image with motion sensor.
S***o –
Beyond my expectations, it’s excellent! The image quality, sound quality, and sound reproduction are good, night vision is equally good. The only thing I regret is that it arrived without the power cable, so I had to buy one separately.
D***a –
Easy configuration
p***n –
I know this caméra for some years already… not professional but a great wifi item!
Customer –
Totally recommended, it’s the second one I’ve bought and perfect, both connected to the app, they work great. Fast shipping.
a***d –
I now have 5 of them, I highly recommend them.
M***q –
It’s the same as in the photograph. I haven’t tried it yet, I haven’t had time. I’ll comment when I test it. It looks good.
Customer –
Incredible that for eight euros you have a camera of this type.
p***a –
The package arrived in 10 days. The camera is good, the video quality is good, and it connected easily.
S***a –
I was surprised by the quality of the camera! I recommend it; it has excellent image quality at a very low price.
H***N –
Delivery in France within 6 days. This is the 4th camera I’ve bought, but this one has a very short power cable, so prepare an extension cord. Easy to set up.
d***r –
excellent
A***e –
Top
Customer –
Everything is very good, the product looks of great quality and has a very attractive price. I recommend it. After using it, I’ll tell you the rest.
Customer –
Great…..looks quality….the software is very good… works very well. night ….the alerts…are reliable the audio two esy also works very well for this price you won’t find anything better
m***m –
Very good. Day vision in night vision. I will upload a night vision image in a dark space with no light…
j***z –
It arrived very quickly, it looks of good quality. I haven’t tried it yet, it’s for a gift.
a***r –
Alhamdhlillahi, quality is excellent. I recommend.
Customer –
it does what it needs to do, too bad it doesn’t have an EU plug.
Customer –
Item according description. Package contains cable usb-c and charger. Hd image acceptable
Customer –
I received the camera I purchased as described. Thank you.
N***r –
Very good camara recomend
E***k –
Ok
Customer –
Easy to install, works well and is very easy to set up. It’s the fourth one I have and all working perfectly.
Customer –
Very satisfied, good quality for the price.
J***e –
Good seller my 5 stars
Customer –
very easy to install and looks great, I recommend it. excellent quality price
M***D –
Working well. Perfect for its price. Connects well to WiFi and looks quite good.
f***o –
I recommend it. It was very affordable for me. Good purchase.
A***o –
Incredible how well it works. The app is easy to use and connects easily with the camera for control. very good quality/price ratio
a***z –
The product description is accurate and i arrive in excellent condition, i certainly recommend the seller and your store as an excellent option to buy and i give you your deserved 5 stars for being so honest and reliable. Thankyou seller for your soon shipment and thank you aliexpress
P***n –
Of the 2 that I have purchased, one of them connected directly to me and the other I had a bit of trouble connecting them, as it went into infrared mode and didn’t move, until it unlocked and I was able to link with the IP camera. I am testing it and initially they are working.
9***r –
everything correct
Customer –
I liked it quite a bit, for the price it’s great.
J***e –
Good seller, my 5 stars!
j***t –
Good product, fast delivery.
Customer –
Thank you I am willing to repurchase. Thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you I am willing to repurchase. Thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha
S***S –
corresponds to the description, fast delivery, quality is quite average, the only thing that works well is the night mode.
n***n –
thank you
j***o –
perfect. with automatic motion detector. And very easy to install and use.
Customer –
Excellent
j***s –
good
Customer –
Nice camera, I recommend it.
b***o –
It works well although the app doesn’t seem to be the fastest. But for the price, it’s suitable.
a***a –
Received without issues except for the box which was quite damaged and all its components loose inside the packaging bag. 100% functional camera, clarity, easy to set up, only that the app, if you don’t buy a cloud package, fills you with advertisements. This is the third camera I’ve bought and I am fully satisfied. Recommended. Fast delivery.
Customer –
very practical. The image is good. for the price it has
Customer –
Excellent product
S***v –
Quick provision. Works as expected. Perfect for this money.
M***i –
It’s good 👍
J***L –
The goods arrived within a week, well packaged, i recommend this seller
M***o –
All perfect.
o***i –
Excellent, recommend the seller
s***a –
Ok ok super thank you
a***r –
The camera is nice and good, but the price is almost the same as in Turkey… therefore, you should lower the prices to compete… have a good day.
A***s –
The bed is excellent. It works very well. I was positively surprised. Good rotation, sound and image. I recommend
A***v –
Excellent! I’ve been looking for a good value for money for a long time! I am completely satisfied with this order!
P***n –
I ordered 2 and returned the second one because it came broken, and they refunded my money. I bought the same one again and it arrived today, and I’ve tried it out and so far everything is very good. Therefore, I recommend it, as it is a simple and easy-to-use camera.
A***r –
It’s very good, what I don’t like is the app; I feel that with another app the camera functionality would be better.
D***O –
Excellent product.
L***o –
perfect
Customer –
This is the second one I have, this one came defective but the first one was fine. The box arrived broken but the camera was in good condition.
Customer –
Received.
r***o –
Excellent, highly recommended, very good quality 👌👌👌
Customer –
They work well, the quality is average. Good product for the price.
Customer –
It does not connect to the internet, I have tried it with several Wi-Fis but it does not connect, an audio message in English appears.
T***a –
Ok
Customer –
It works fine but the quality doesn’t seem to be very HD and doesn’t smell good.
Customer –
It works and has good sensitivity at night, the resolution is 1080p and seems correct. The cons; the box came very damaged, the antenna is fake, it works with an indoor antenna, which shortens the range. It is not compatible with other apps from other cameras on Aliexpress, you must use ycc365 plus. On a positive note, it can be viewed via the web apart from the app. Overall, recommended.
b***z –
perfect
H***r –
Well received.
A***s –
Very good tip in configuration, set it up so that the camera reads the QR code to save time, good image with motion sensor.
S***o –
Beyond my expectations, it’s excellent! The image quality, sound quality, and sound reproduction are good, night vision is equally good. The only thing I regret is that it arrived without the power cable, so I had to buy one separately.
D***a –
Easy configuration
p***n –
I know this caméra for some years already… not professional but a great wifi item!
Customer –
Totally recommended, it’s the second one I’ve bought and perfect, both connected to the app, they work great. Fast shipping.
a***d –
I now have 5 of them, I highly recommend them.
M***q –
It’s the same as in the photograph. I haven’t tried it yet, I haven’t had time. I’ll comment when I test it. It looks good.
Customer –
Incredible that for eight euros you have a camera of this type.
p***a –
The package arrived in 10 days. The camera is good, the video quality is good, and it connected easily.
S***a –
I was surprised by the quality of the camera! I recommend it; it has excellent image quality at a very low price.
H***N –
Delivery in France within 6 days. This is the 4th camera I’ve bought, but this one has a very short power cable, so prepare an extension cord. Easy to set up.
d***r –
excellent
A***e –
Top
Customer –
Everything is very good, the product looks of great quality and has a very attractive price. I recommend it. After using it, I’ll tell you the rest.
Customer –
Great…..looks quality….the software is very good… works very well. night ….the alerts…are reliable the audio two esy also works very well for this price you won’t find anything better
m***m –
Very good. Day vision in night vision. I will upload a night vision image in a dark space with no light…
j***z –
It arrived very quickly, it looks of good quality. I haven’t tried it yet, it’s for a gift.
a***r –
Alhamdhlillahi, quality is excellent. I recommend.
Customer –
it does what it needs to do, too bad it doesn’t have an EU plug.
Customer –
Item according description. Package contains cable usb-c and charger. Hd image acceptable
Customer –
I received the camera I purchased as described. Thank you.
N***r –
Very good camara recomend
E***k –
Ok
Customer –
Easy to install, works well and is very easy to set up. It’s the fourth one I have and all working perfectly.
Customer –
Very satisfied, good quality for the price.
J***e –
Good seller my 5 stars
Customer –
very easy to install and looks great, I recommend it. excellent quality price
M***D –
Working well. Perfect for its price. Connects well to WiFi and looks quite good.
f***o –
I recommend it. It was very affordable for me. Good purchase.
A***o –
Incredible how well it works. The app is easy to use and connects easily with the camera for control. very good quality/price ratio
a***z –
The product description is accurate and i arrive in excellent condition, i certainly recommend the seller and your store as an excellent option to buy and i give you your deserved 5 stars for being so honest and reliable. Thankyou seller for your soon shipment and thank you aliexpress
P***n –
Of the 2 that I have purchased, one of them connected directly to me and the other I had a bit of trouble connecting them, as it went into infrared mode and didn’t move, until it unlocked and I was able to link with the IP camera. I am testing it and initially they are working.
9***r –
everything correct
Customer –
I liked it quite a bit, for the price it’s great.
J***e –
Good seller, my 5 stars!
j***t –
Good product, fast delivery.
Customer –
Thank you I am willing to repurchase. Thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you I am willing to repurchase. Thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha thank you haha
S***S –
corresponds to the description, fast delivery, quality is quite average, the only thing that works well is the night mode.
n***n –
thank you
j***o –
perfect. with automatic motion detector. And very easy to install and use.
Customer –
Excellent
j***s –
good
Customer –
Nice camera, I recommend it.
b***o –
It works well although the app doesn’t seem to be the fastest. But for the price, it’s suitable.
a***a –
Received without issues except for the box which was quite damaged and all its components loose inside the packaging bag. 100% functional camera, clarity, easy to set up, only that the app, if you don’t buy a cloud package, fills you with advertisements. This is the third camera I’ve bought and I am fully satisfied. Recommended. Fast delivery.
Customer –
very practical. The image is good. for the price it has
Customer –
Excellent product
S***v –
Quick provision. Works as expected. Perfect for this money.
M***i –
It’s good 👍
J***L –
The goods arrived within a week, well packaged, i recommend this seller
M***o –
All perfect.
o***i –
Excellent, recommend the seller
s***a –
Ok ok super thank you
a***r –
The camera is nice and good, but the price is almost the same as in Turkey… therefore, you should lower the prices to compete… have a good day.
A***s –
The bed is excellent. It works very well. I was positively surprised. Good rotation, sound and image. I recommend
A***v –
Excellent! I’ve been looking for a good value for money for a long time! I am completely satisfied with this order!