Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a***0 –
So far, i am very satisfied with this laptop. I use it for photo editing and also for operating laser engraving machines. Its performance is impeccable. I like the numeric keypad on the right side and a large, clear screen. The battery life is also excellent! And it doesn’t come pre-installed with a lot of unnecessary software, which is also very good. I will definitely buy this laptop again.
Customer –
This laptop has been good. The wifi connectivity is good. I have not had any problems with connectivity. I can keep the laptop on my legs without it getting too hot. Design and layout are good. The connection of the monitor to the base looks very good.
J***o –
So far i have been able to anything i want with this computer. It works great.
J***n –
When i bought the laptop, i was going to use it daily for business, school, etc. This laptop has many more functions than i expected. It is very easy to navigate through the screens with very good storage.
R***r –
I am very satisfied with my new laptop, it seems to work very well and is very light.
Customer –
It seems like a great computer, it fulfills its capabilities. The screen looks great. I think the value for money is excellent
a***8 –
Completely satisfied with the received product, everything looks spectacular. The delivery was on the agreed dates. Thank you very much.
h***6 –
Delivered super fast, excellent product, well-preinstalled choice option for the desired language complete with office, very satisfied with it and was at home within one week
Customer –
Hot review! I tested it for an hour by adjusting the various settings and for now i have to say that for the price paid it exceeds my expectations. Obviously, it’s great for a pc for daily use, for managing email, internet, and basic tasks, but in my opinion it does the job well. Very satisfied!
m***r –
For the price, it is an excellent value for money. For simple use, it has good memory capacity and acceptable speed. Very satisfied with the purchase. It for office use, basic games, mahjong, solitaire, browsing the internet, and online meetings, this is perfect. A quite acceptable camera and good sound.
m***7 –
In terms of price, this computer is excellent in many ways. It has a simple configuration and its performance far exceeds that of my more expensive laptops.
m***r –
Excellent laptop, all specifications match the stated values. High assembly quality, and the screen is also very good.
l***1 –
I received the laptop, and it looks great and works amazingly. I’ve only downloaded my games a few times, but the few times i’ve done so, it’s been incredible! It loads quickly, and everything looks and works smoothly! This is my first laptop with a good price. I love my purchase so far.