SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent camera. Perfect operation.
Gooooooooooooooooooooooooooooooooooooooood products
The picture quality is better than I expected. There is only one connection jack, which is convenient. Satisfied with the price-performance ratio haha.
Item arrived just as described. i ordered it without much knowledge and research but i’m glad i did. windows laptops have a characteristically terrible webcam so this does the job perfectly for my online meetings and video calls. the near sync app is easy to use to setup the webcam. i recommend this.
The cost-performance ratio is quite good. However, it's just good for that price range and not something to be overly ambitious about. I recommend it for light use.
It works very well for the price, much better than the other camera I bought locally, don't hesitate to buy it! It's worth the price it has.
Thank you for your fast delivery.
The camera is good, but its angle is too wide, which was a bit of a problem. The software doesn't have a zoom feature; otherwise, it would be perfect.
It arrived in perfect condition, looks great, takes colors well and records smoothly. I plugged it in and was able to use it right away.
Okay, the image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it. The image quality is good and it's convenient. I like it.
The purpose of using head tracking in ETS2 is I previously used a smartphone camera, but it was inconvenient to mount and charge, so I purchased this product. Installation was simple, and after entering the game and trying it out, I was very satisfied.
I purchased it for head tracking purposes and it works very well.
Very good
The delivery was delayed due to the New Year holiday, but it arrived right after the holiday, which is great. It works well and is easy to connect. I'll put it to good use~
Good product, I recommend it.
I haven't used it 100% yet, but from the few tests I've done, it's a very good product. I thought the image would look a bit ugly, but it turned out to be of good quality 👍
Everything is fine, it's worth the money, everything was delivered intact, in individual packaging, the camera is quite large in size.
Incredible
Very good
It supports 1440p 60fps instead of 1080p 60fps. The price range is really great.
The camera is really good!
It's hard to find something in this price range that supports 1080p/60fps. It's very good for beginners.
The camera is great. The image quality is excellent, and it focuses perfectly. For this price, you won't find anything in Ukraine with such image quality. Top for online classes.
Great camera! Very wide angle (90') and good image quality. For this price, I don't know a better product.
Great webcam, I was surprised by the quality.