SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, goods as described. Everything ok. Happy to order again.
All software and hardware drivers work flawlesly.
Very quiet and was able to run my data and network intensive applications with plenty of speed and memory left over. If you need a good server to run 24/7 at home (or even at work), this is worthy of your consideration.
Purchased the intel i9 mini pc for my son, and he loves the mini pc. It was to hook up for him to get started on projects. I highly recommend this mini pc for all your office and work needs.
We've been wanting to install a personal home entertainment library and this mini computer is going to do exactly that. Arrived quickly and its affordable for our purpose. Small and hopefully mighty.
Powerful little computer. Bought for my son for some gaming and it does the trick. Compact and simple
I used this mini pc to set up a digital photo album that displays on a 32" tv. It works perfectly and can be tucked behind the tv screen out of sight. Connected easily, runs the program without issue and doesn't get too hot.
It worked seamlessly right out of the box. It runs cool, stays quiet, and saves so much desk space. Highly recommended if you want a flexible pc on a budget!
I bought this to replace a bulky tower for my home office, don't let the small size fool you; the intel core i9 10980hk processor handles all my daily tasks, browsing, and streaming without breaking a sweat. The system boot up in seconds and apps load instantly. Great value
Very nice small computer. It will work well for travel. I can just bring this and use a keyboard, mouse and monitor when i get to my location. Or i can use it at home and not have a big footprint. I don't do gaming on it, but i do surf the internet and use basic programs. Easy to set up.
Package arrived early. Easy to install. The computer is very fast and responds well
Works great. Exactly what i needed for my purpose.
For the price, this little computer offers outstanding value: strong everyday performance, quiet operation, and genuinely useful connectivity options in a very small footprint.
Great mini pc for home and office use. The intel runs smoothly for daily tasks, 4k display support works perfectly, and the picture quality is clear. Compact size, quiet operation, and plenty of ports. Excellent value for the price.
This mini pc is a fantastic little machine. It boots up instantly and handles all my daily office work, web browsing, and 4k video streaming without a hiccup. I love the dual 4k monitor support-it's a huge productivity boost for my home office setup. It's also incredibly quiet and saves so much desk space. For the price, it delivers amazing performance and value.
The package arrived on time and the packaging was very good. My new mini desktop computer is a great size!! This size gives me more space on the table for my other things. Easy to set up, everything is easy to connect, the device speed is good, and the performance is not bad because this mini pc is powerful...... The design looks great. I would recommend it to anyone looking to buy a mini pc