SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not once is it an Intel Core i9 8950HK, as indicated on the product card. In fact, it's an i3-7100U. DDR3, 16GB (7.9GB available). In general, "don't believe your own eyes"... That's why Win11 Pro and MS OFFICE are pre-installed.
Very user-friendly, with sufficient performance for daily office use. web pages and document writing run smoothly without any lag, and the cost-effectiveness is very high. the machine itself is also very compact and does not take up much space. a very good shopping experience
I bought it for the elderly. the user interface is simple and easy to understand, and i can use it after teaching it a few times. the compact body doesn't take up much space at home and is very suitable.
Compact in size but powerful in performance, it effortlessly handles daily office tasks and simple entertainment. runs smoothly without lag, features excellent heat dissipation for stable long-term use. with a minimalist design that saves space and offers exceptional value, it's a no-brainer purchase!
The device is about the size of a palm, perfect for browsing the internet, watching videos, and handling office applications. the key benefit is that i no longer need to constantly set up my laptop at home.
The mini pc is extremely compact and portable, with fast performance that is fully adequate for daily office work, offering smooth operation and a rich array of interfaces, making it quite sufficient.
This product has stable performance and smooth operation, suitable for daily office and entertainment use. compact and easy to carry, very convenient to use.
I need to frequently move to different places, and i've taken a liking to this mini pc. it's not for gaming but suitable for office and entertainment purposes. the pc boasts a rich array of interfaces, is compact and lightweight, and looks neat and tidy on the desk.
I bought it for the elderly. the user interface is simple and easy to understand, and i can use it after teaching it a few times. the compact body doesn't take up much space at home and is very suitable.
The compact and adorable body is easy to carry, making it convenient for both office work and outings. it comes with all necessary ports, operates quietly after startup, runs stably, and offers great value for money.
Taking a mini pc on business trips is absolutely awesome! it fits neatly in your bag without taking up space, and you can plug it into the hotel tv to work right away. its battery life also lasts the entire meeting.
The specialist checked using the program - it showed i3 7100. Well, for that kind of money, you can't really expect an i9, that's naive.) and that's how it works
This mini pc boasts powerful performance, runs smoothly, and features a compact, adorable design, making it perfect for personal office and entertainment use. the seller's service attitude is excellent, and the shipping speed is also very fast-satisfied!
This compact computer is outstanding, featuring a small size, stable performance, extremely low noise, and fast speed, making it an excellent choice for light office work and studying.
The host is very compact, does not take up space, and has good performance. it is easy to use without lagging, and is very useful for office work. it is also convenient to carry on business trips, only the size of a palm.
It is very suitable for use at home, bought for the elderly in the family, and can be used to watch tv and news. it can be placed casually without taking up space and is very easy to use.
Great!!!
Suitable for office work.
The chassis is very compact and doesn't take up much space when placed on a desktop. the interface is very rich, covering almost all commonly used interfaces. smooth operation and fast processing speed, sufficient to meet my household needs. almost silent during operation, with good heat dissipation.
The volume is very small, it doesn't take up space on the table, it runs normally, the picture is clear, the noise is also very low, the heat dissipation is fast, and the installation is also very convenient.
I must praise this mini pc for its surprisingly small size and easy portability. the operation is in good condition, efficient in handling office tasks, and the entertainment functions such as playing small games and watching videos are completely ok. it is easy to install and use, making it worry free and effortless to buy.
This mini pc is so amazing! small and compact in size, easy to install, smooth running of daily office software, and great entertainment for watching dramas during leisure time. it's incredibly convenient to use, i love it.
Compact and exquisite, easy to carry, decent performance, very space saving on the office desktop, convenient for placing other office supplies. i really like it and recommend it.
The elderly at home are not used to complex devices, but they can use the mini pc just by turning it on. the opera channel is super smooth, and the picture is not blurry. they praise it for being easy to use.
A very small computer, perfect for office use, does not take up space, and has powerful functions. Fast startup, almost no sound, perfect for use in the workplace.