SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's really good and I'm using it well.
As described, the headphones are good. Although they are a bit big for my ear, I appreciate them.
This is really good.
The device is very good, it was very easy to install and the delivery was very fast. i recommend the seller.
Well, the sound is good. As described. Easy to use.
Sounded rather good.
Wow, amazing! The performance is incredibly good. Will definitely repurchase!!!!!
A very good product. the sound is clear, it connects very easily with the phone.
It's a good product. Very excellent, I will buy it again.
I received it well, thank you.
I ordered it without any expectations, but I'm really pleased with it.
This performance at this price is truly amazing. I was hesitant to buy it because I felt my ears got damp after using the earbuds for a long time, but it's really great haha. Of course, the sound quality isn't exceptionally outstanding, but I'm satisfied with the value for money.
They arrived safely without any damage.
They sound wonderful and don't fall out!!!
I bought it at a discount for around 7,000 won, and it's much better than the 20,000 won one I bought from KuX haha.
I think it's unexpectedly cost-effective.
They are comfortable, beautiful and very easy to use. The only downside: the audio stops almost without touching the earphone.
Headphones work but not bone conduction. over ear buds and very comfortable. can't even notice it while on. sound quality is ok but good value for what i paid for.
Pairing works well and it's cost-effective.
The earphone's performance is quite good and the price is affordable, so I repurchased it.
There's nothing that can't be used, but I think this is no good.
I absolutely love these! They do not pinch or apply too much pressure when wearing them
At this price, it's a must-buy; even if it breaks down after use, I'll still buy it. I'm worried about how long the battery will last, but I think my ears will hurt less than with a buzz. Anyway, I have no regrets, Manifasho.
Since I'm running a shop, if I plug my ears, I can't hear the sweat or outside noises, so I'm very satisfied with this product for 2900 won.
It's easy to use and looks good.