SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping. great quality.
Great company, good products, sounds great. I will continue to order
Perfect!! !
The sound quality is clear and has a HIFI feel, making it suitable for both gaming and music.
I bought this as a gaming headset, and it was the right choice. The sound separation is excellent, and I can clearly understand the direction of footsteps and gunshots in FPS games. The resin shell is very lightweight, so my ears don't hurt even after long hours of play. It's also great for music, making it a versatile device that can handle everything from PC work to gaming and listening.
The packaging was secure and the shipping was fast. 😊 3D printed resin case fits easily into the ear canal, so your ears won't hurt even if you play games for a long time The sound quality of the 10mm LCP driver is amazing, the three frequencies are well-balanced, the bass is powerful without being muddy, and the vocals are clear and natural.
It's been 3 weeks since purchase, and I've been using it almost every day on the commuter train (Yamanote Line). At first, I thought the design was simple, but I realized that the high level of physical noise isolation is the biggest advantage. Even though it's not noise-canceling, it blocks out quite a bit of surrounding noise. The convenience of directly connecting to my smartphone via Type-C is perfect for busy mornings. The sound quality of music, especially vocals, is clear, making it great for waking up with J-POP in the morning. The cable is a bit stiff, but once you get into the habit of wrapping it around the case, it's no problem. I've found a reliable and unobtrusive companion that I won't get tired of.
Superb in-ear, good quality of material and acoustics. Only small concern is there is a background noise that whistles, not very pleasant but for the price it's not too bothersome.
It's more cost-effective than expected. The 10mm LCP dynamic driver has excellent bass sharpness and elasticity, especially when listening to J-POP or rock music, it adds a sense of power. The resolution is also high, allowing you to clearly distinguish even the fine details of the band's performance. The detachable 0.78 2pin cable is also good for future upgrades. At this price point, the sound quality and build are very satisfying.
The sound quality of the 10MM driver is amazing! It has a HIFI feel with powerful and clear bass. The 0.78mm 2-pin cable is easy to replace and convenient for troubleshooting. The sound positioning during games is clear, allowing you to instantly know the enemy's location. The earbuds fit well and are comfortable even during long gaming sessions. The quality exceeds the price, very satisfied!
Great pair of starter iems especially for gaming. Clear mid and treble with a controlled bass without bloating.
Good product, probably one of the best purchases I've made and I've bought many headphones. But these specifically for gaming are great.
Got it works perfectly. It is definitely a clear sounding earbud that lacks bass.
A marvel in every way, I recommend it.
good sound, performance.
I usually use Corsair headphones with spectacular sound for video games, but after a while I get tired of them, so I opted for this headphone option, and honestly, for their price, they are quite good. I just have to say that they have a lot of brightness in the sound, so you need to configure the sound very well to avoid feeling tired using them.
It's as expected. The sound quality is good.
Very good headphones!! Sounds great!
good set In terms of sound, the ears are bright on both high and low frequencies. not much at all.
Very good and highly recommended sound.
Ok