SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product met my expectations and i received it in just a few days. I installed it right away. Everything is perfect, and so far there have been no issues in operation. Compact and discreet, with excellent connectors. I recommend this product.
The mini pc is really worth buying. The setup process is quick and simple. The image quality of high-resolution screens is impressive, while meeting the expected speed. It's a high-quality pc.
The purchase of this mini computer has completely exceeded my expectations. It is fast, reliable in performance, and very easy to set up.
If you are on the fence-don't be. It's a smart purchase and fantastic value for the price. Highly recommended!
At first, i bought it because of its appearance and portability. The appearance is very attractive, compact, and convenient, but now i can see that its performance is also excellent. It runs very fast and smoothly, and i am extremely satisfied with my purchase this time.
A great purchase if you are looking for power and portability. I like having a computer that i can take anywhere and set up anywhere. The price is right for its versatility.
Compact and beautiful size, placed randomly does not occupy space, the design is full of technology sense, powerful performance.
I forgot to activate b4 i updated. A quick text to the seller with the error code, they responded quick time with instructions to fix & 30 seconds later it was microsoft active. Can't recommend them more.
To be honest, i didn't expect it to be so powerful. It's compact, yet highly functional. I bought this mini computer to handle some basic home tasks, such as browsing the web, watching streaming videos, editing documents, and lightweight multitasking, and its performance really amazed me!
This small pc is very suitable for my use, and i plan to put it in the apartment dormitory to provide me with the mobile computing needed to complete my doctoral degree.
You need a new computer to access the internet, but you don't want a slow one. This computer runs very fast and can complete everything i need to do.
I did not encounter any problems during the installation process, and the mini pc runs well.
The device is compact, easy to install, and can be moved at any time. It also starts up quickly, is quiet and quiet, high-end and atmospheric, and surprises when opening the box. It is suitable for business and office use.
After installing a computer at home, there is not much space left. Children need computers to go to school, but just one is not enough. I accidentally saw this little computer and bought it to test it out. It is still good, small and space-saving, and it is convenient for children to use.
Affordable price it's fast, strong, and fast, which i really like. I want 1tb of ram, it clearly meets my needs, everything it brings to the table makes me happy.
This mini pc is incredible. Its very small size allows me to easily hide it behind my tv, keeping my setup clean and clutter-free. Despite its compact design, it runs smoothly, handling browsers and common office programs without any lag.
I purchased this pc to use as a home theater. It has worked very well so far, with performance good enough for light gaming and videos.
Great price and perfect for accessing web at office
When i turned on the computer, the components and their precise assembly met my expectations for high quality. So far, i have not been disappointed. The rear ·port is perfectly placed.
So far this unit is great. Easy set up. Fast. Great graphics. Great surfing speed with video playing in the background. Well worth the cost. Super portable.
A small powerful computer with excellent graphics and speed. Absolutely easy to set up and completely quiet.
The host is so small, the performance is really good, it is not stuck at all, and it is silent. After using it for several hours, the host does not heat up at all.
Consider replacing an old mini computer. This is a great choice, a high-performance product
After considering this small computer for several days, I decided to purchase it. For what I received, the mini PC operates smoothly and the price is very favorable.
The mini pc is much smaller than expected, which is nice. Takes up very little space on the desk. The unit setup was straight forward. Has plenty of processor speed and no delays opening windows and applications. Starts up quickly. Great little pc!