SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too big
The quality is good for the price. I think I'll have to use it to see how durable it is.
It's great to use while on the go. I take it with me on business trips and use it for a day without any issues.
The usage time is long, it's quiet, and the wind is strong. It's a shame that the rotation is slow.
Great, great,
It's light and the battery isn't too bad; it was useful. It's light and the battery isn't too bad; it was useful. I should have bought one more.
It's really big and great. The battery capacity is also large, so it seems very good to carry on hot days. It can even be folded. It's really nice. Highly recommended.
The size is not as small as expected. The finish is decent and it's usable.
The wing molding is incorrect, causing vibration noise. Even if I try to ignore it and use it, it bothers meㅜㅜ If it weren't for this, it would be a great value product, but it's so disappointing.
Well packed. Feels upgraded Quite functional
I am satisfied.
Even just one level is quiet and the wind speed is satisfactory. 1.2-stage Yangho 3.4-stage Machine Noise Although the turning radius is wide, the turning speed is too slow. There is some noise when rotating, but it's not annoying. Adjustable tilt and pan angles. Slight height adjustment. Even timer settings Definitely more satisfying than the price compared to Ali's cost-effectiveness. Using it is incredibly rewarding and satisfying. Always make good use of it and experience satisfaction beyond the price. I added it to my cart to take advantage of the sale opportunity haha.
I bought it to use at the baseball game. It was taken by my family. Perfect for portable use With a full charge, it can be used for more than 4 hours. Since it's a detachable cover, it can be separated for cleaning. If you saw the same product on Naver, it might be good to buy it here.
It's quiet and the color is pretty. A 45-degree angle like in the photo is not possible. Actually, there is no use for this angle.
Among the mini fans, it's just right and the wind is strong enough to satisfy. The noise is quiet compared to other Ali fans. I am satisfied. Thank you. I recommend purchasing.
It's quiet and cool. The only thing I regret is that it would have been nice if the height could be adjusted a little higher. I recommend it. The color is high-end and very pretty. Although it can't be used for long after charging. It's great to use in the bathroom or washroom.
It rotates. It has a timer, I really like it.
The wind speed on level 1 is quiet, making it suitable for an office, while level 4 has excellent wind volume. It's USB C type so charging is convenient, and it has a rotating function with a turntable style which is amazing. Please note that the head angle adjustment is a bit loose, and it is not the type that stretches long like similar products.
I bought this because last year's model was discontinued, and it's good.
The product is good, cost-effective, and the delivery is fast. I am very satisfied. The product is good, cost-effective, and the delivery is fast. I am very satisfied. The product is good, cost-effective, and the delivery is fast. I am very satisfied.
It's really quiet and has a long usage time.
The size is large at 8 inches, and the wind is gentle and quiet.
It's a bit expensive compared to Ali's, but... it's a bit bigger than a regular desk fan... it's a perfectly fine fan... not bad at all.
It works well. The airflow is sufficient and the tilt function is good, so it would be good to use on a table or dining table.
It rotates. It rotates like a turntable haha.