SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping. RAM installed on Asus K72JR working fine, hopefully it will continue to work in the future as well.
everything is correct, she recognized her right away, it's an expansion from 4 to 8
Perfect, set it up and recognize it.
Working ok
Nice value!
Excellent, it works.
everything as described, works well
They worked without any problem.
It arrived on time and I was able to use it immediately! Very good!
Perfect. Set up and recognized successfully. Very well packaged.
With DDR3 RAM, you generally shouldn't prioritize high speed. The latest devices must support DDR4 and DDR5, and can only be used with DDR3 RAM compatible with laptops from the 2010s. Thank you for reviving my laptop, which was running out of 2GB of RAM.
10 RAM DDR3 4GB 12800 SODIMM for laptop, great for giving a second life to old laptops, thank you. Regards, Christophe
The two memories are new and sealed, and work perfectly in an old HP laptop, thank you.
I put 2x8gb (16gb) ddr3 sodimm in my hp probook 6470b laptop and the sticks were immediately recognized. I frequently use all 16gb of ram with statistical analysis on linux os and the memory has performed superbly. I highly recommend the ram and seller as i have bought ddr3 and ddr4 for various pcs from here over the last year and had no issues whatsoever. To
This memory is very good. Fast. My pc got a new life 🙂
Very good RAM, I would buy more often but the delivery times are very long.
Everything is fine. The memory works as it should.
Magnificent. Working on the first try. Well packaged. Blister with seal intact.
Works perfectly in a Packard Bell Easynote LJ75 PC.
They work perfectly, I would say excellent, great value for money 👍👍👍
The RAM works well, thank you very much to the seller 👍
Everything arrived perfectly, it's working well, the memory is great, a great purchase. I loved the RAM so much that I bought 2 of them to install in my laptop.
Excellent product, good quality, works as expected.
Perfectly meets the specifications, works great. Shipped on time, good price. Very satisfied.
The memory sticks, well packaged, arrived quickly and work well.