SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty, small and portable. It connects directly to the TV at home, which is very convenient. Compact design and low energy consumption are not a big issue. The speed is quite fast. Office internet classes can use this type of application properly.
Arrived on time. very easy to install with the given instructions. very fast when turning on and changing pages. ideal for graphics and game programs. i have been using it for some time and i have never encountered any problems.
There is a mini computer that does not reduce my office computer experience. i have a scanner, printer, stereo speaker, mouse and wireless keyboard, a thumb drive encrypted for backup, two hdmi screens. it's hard to believe that this little guy replaced my old win7 so easily. it's fashion.
Very good seller and mini pc. this is my second mini pc from this seller, both arrived quickly. the first required a replacement power brick which the seller sent promptly and worked perfectly. this second order is working great! i recommend this store.
The performance has been excellent, even low charging. and so far it has worked smoothly and quickly, meeting my expectations.
Works well, easy to set up and use, works quite fast, great for the price, and it's small, which means i don't have a huge black obelisk next to my tv stand.
Works great. takes up very little space. can be mounted if you like. i can get to my files as soon as i click on them. love it.
Responds so much quicker than my old box. the price was a deal at a time we really needed it! so far- so good.
Love this little computer! takes up very little space, and can even be behind monitor. set up was so fast and easy. i love the processor-it's quick no lagging and no other issues so far. i am very happy with my purchase. love love love!
It really works for me. I connected it to my monitor, it's great, works perfectly, was easy to set up, updates didn't take long at all. I love it, I'm a fan. Great price, fast service.
I wanted a small computer for mail, surfing and looking at pictures and i still ordered this mini pc. just super good. extremely fast and quiet.
I rarely give five stars, but this is a small, elegant product that fully meets my expectations and even exceeds them. Powerful Mini PC A lot of work, done very quickly. Calm and comfortable.
Very fast and more than enough for my tasks (office, photo and simple video editing)
Faster yet quieter mini pc. very good for standard applications and also sufficient for image processing.
A mini PC with absolutely excellent performance! After installation and personal configuration, clear recommendations will be provided.
Excellent mini pc. the best one i have found so far. what throws this over the edge is the excellent customer service. thank you.