SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Here let me give you an honest review, i have dark spots on my face for last 3 years and tried different products and home remedies but nothing worked . I recently started using this whitening set and so far only used it for 1 week and i noticed huge difference in my dark spots. I am extremely happy.
Great product. Without a doubt, this multivitamins 4-in-1 skin care set is the best whitening product i've ever used.
Thank you seller i received my order
This product has a very good whitening effect, making my skin fairer. It has a lightweight texture and very moisturizing effect, and has significantly improved my skin's dryness and dark spots.
This is the only product i've seen real results from. You can see the spots and freckles are gone, this skincare set really makes me feel refreshed, my skin always feels incredibly hydrated afterwards, and my skin is brighter and more radiant.
This is product is just as shown in the photo on here. I have only been using it for a week now and i can already see it working. Gurl if you are thinking about buying this think no more sweetie cause this is for sure worth the money! !
5th purchase, ailke has never let me down, you can see my complexion has improved significantly. The dark spots on the neck are also gone and my skin is whiter, brighter and clearer.
I just received it, too fast.
I can see that my skin is changing, my skin is brighter and cleaner and i'm really happy to have come across this product!
Perfect items! After 4weeks, my skin is bright and radiant, all dullness is eliminated, i'm fairer, also, my skin texture is absolutely smoother and the color is so much more even already.this product is truly the holy grail of my day job