SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have peeling cheilitis, it's my go-to for dry and cracked lips! After you put this on, the moisture is locking, smooth, and stays on for hours! Love this!
I recommend this good balm.
It's too small haha.
I was amazed by these balms, he recommended them.
I realy like it
I have allergies including a propolis allergy which is used in alot of of chapsticks, lipbalms, lipsticks ect. This is the only lip balm i can use without a reaction. Long lasting moisturizing effect is very good .this works amazingly well! 10/10
Arrived quickly, quality, best balm on the market. Works great. Absolutely obsessed with this stuff. I have one in ever room and vehicle.
thank you, it works
I smoke just about every day and have been for the past five years. I noticed my lips getting the "smoker lips" look on the outer perimeter of my lips and was like uhn uhn hunnie. I love this lip balm it is instant moisturizer and crack relief, i w tried everything and this was the only thing that worked.i’ve been using it consistently for about a week and a half and the results are amazing.
Excellent product, I like it.
Love the product. It really helps and kind of plumps and very affordable
Very good and premium 😍 Love the seller as well recommended 😍
I received it just as I requested. The quality is unique and the aroma is simply spectacular. It arrived faster than expected. I recommend it to anyone who wants to buy. Congratulations on the magnificent work.
These are lipses of extremely high quality and stylish, exactly as described, arrived in Mozambique in less than 20 business days. It is a highly trustworthy supplier and I recommend it.
Lokks smal and compact. Didn’t open it yet.
I’m a lip balm connoisseur and there are many out there that claim to feel soft on the lips and i’m looking for something a little glossy and non fragrant. This fits the bill.. and it doesn’t cost a fortune. Why lip balm cost a fortune is beyond me. This one is affordable and has just the right amount of gloss, without heavy perfume! !
Great original chap stick. Smooth long lasting protection for dry chapped lips.does what its supposed to, with no strong smells, and no burn. Recommend and would buy again.
This is the third time I've bought, the lipsticks are original and of very high quality. The seller ships very quickly.
Excellent product
Excellent 👍
Perfect
Very well received and seller is recommended e
good moisturizing lipstick, colorless
Items is good
Well received and seller. Is recommended.