SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works perfectly, thanks to the seller! Very fast delivery.
Its fine, connection is kinda weird and not connecting back easily
I didn't have expectations despite the comments but it's incredible, it works well, the image is clear and so is the sound. The app is intuitive and the accessories are luxurious. What I do know is that it gets quite hot, so I advise using it in intervals.
The product is perfect, the only downside is that the battery doesn't last even two hours, apart from that the quality is very good and its image stabilizer too.
Fantastic product. Fast delivery. I recommend it.
As described, high camera quality and really good.
fast delivery. as described. I advise
Good quality video but can be difficult to use for high intensity supports as the video can be shaky, would recommend looking into ways to stabilise such as internal or external gimble
seems to match the description not yet used received with all accessories still to test the image quality.
Stabilization on bike, very disappointing.
very good, I recommend it
Nice product
Good quality. Many gadgets included.
Perfect image for the cheap price, very good product. The review is on YouTube - jaimeister01
Excellent
Very very good and easy to connect and configure, recommended, fair price and adequate technology.
It's very good product
I'm enjoying it haha, very cool.
Excellent!
Very small and light, excellent quality, many accessories and easy to use. I still need to verify the audio and video quality.
Matched description and very cool little camera, highly recommend!
Item arrived fast and looks good. Once setup via app,its work great. Photo of the chonker cat for scale xd Weird thing is that the snapshot is a 3 sec video with an image of that. Camera is getting warm in a short period of time so its to see if that is not becoming a problem. Also a nice feature throughout the app is a dashcam function within the camera! For now im satisfied and can't wait to shoot videos with it! !
Everything arrived as described. At speeds above 100 km/h, the image flickers. The quality is below average.
My order arrived thanks to the seller for their management.
Great product as described also good price quick shipping and good seller My uid redotpay 1731290464 Id binance 545846922 If you want to help me may god bless you 🙏🏻