SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super hiper
Well, I'm still satisfied.
This smartwatch exceeded my expectations! The large round display is super clear and vibrant — everything is easy to read and very smooth to operate. The ui looks modern and premium.the gps is fast and accurate. It shows real-time altitude, pressure, and precise coordinates, which is perfect for hiking and outdoor activities. The compass is very responsive and reliable.i also love the bluetooth calling feature — clear sound quality and easy access to contacts and call logs directly from the watch. Heart rate tracking and sports modes work great too.for this price, the quality and features are amazing. Definitely worth buying!
Thank you so much i received my parcel and is fine thank you
I’ve been using this watch for outdoor walks and daily activities, and i’m really impressed. The gps tracking is very accurate — i recorded my walking route and compared it with my phone later, and the distance and path matched almost perfectly with no random jumps. The compass responds quickly when i turn my wrist, which is helpful during hiking, and the nfc function is convenient and works smoothly. The heart rate monitoring also records clear and stable data throughout the day. Overall, it’s a practical smartwatch with reliable gps, compass, nfc, and health features. Great value for the price and definitely recommended.
The watch really exceeded my expectations. Delivery was fast only 8 days and it even came with three straps to match different occasions. The steel one feels premium, and the leather one is very elegant. I've tested most of the functions:gps is spot on, health monitoring works reliably, and the compass, altimeter, and barometer are fun to use outdoors. I also enjoy the clear hd screen and smooth performance, especially when taking calls or using the voice assistant. For this price, i honestly didn't expect it to be this good. Totally worth it!