SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrived intact and well packaged 👍 thank you to the seller, I recommend it 👍
The delivery was good and I liked the packaging. It's not as heavy as I thought and the size is nice. I haven't used it yet so I'm not sure, but I can't see the Korean text on the product so I'm looking for it.
The watch is very attuned to the wearer's needs, to such an extent that it enhances awareness.
Everything is OK. I am satisfied and I recommend it.
A stylish watch, I'm satisfied, I recommend it to everyone, functional and at a great price.
The watch works well. It was easy to set up.
The quality and price are excellent, thank you.
Excellent
The first impression: a sophisticated smartwatch!
My order was processed almost immediately and reached me before the specified date despite transportation delays. The watch fully meets my expectations. There are a huge number of watch faces to choose from. The Bluetooth connection is more stable than with my previous watches. I essentially use the watch for health monitoring. And for that, I can only recommend them.
At the moment, everything is working very well.
Very good,thank you seller, the delivery speed is very fast.
My husband really liked it; it's quite rugged and fits well on the hand.
An amazing smart watch that covers completely my health needs and fits perfectly my wants from a device that cost less than most popular brands...i am also surprised from the long life battery and the quality of the watch...
Excellent product, I liked everything; everything was neatly packaged and even 2 straps were included as a gift. I am very satisfied and recommend the seller.
Presented very well good product i would recommend
Everything is going perfectly, but the battery lasts about 3 days approximately... with the brightness set to maximum, etc...
very satisfied
The watch is really beautiful, holds a charge for a long time, and provides relatively accurate readings (after calibrating the sensors). From the downsides: 1. There is no NFC here, the description is misleading. 2. There are enough screen savers, but none of them display pressure readings. 3. The frequency of pressure measurements, heart rate, etc. is unknown, and it is not possible to set it manually (as in other watch models) in the app that comes with the watch. 4. This is certainly a very long delivery! The order was paid on 19.11.25. The promised delivery time was until 15.12.25, but the order arrived only on 12.01.26.
Excellent item as described by the seller
Received in good condition
Very nice watch as expected, easily connects to the app, very intuitive, almost all functionalities work perfectly although during calls it's not very clear, and I have some doubts about the readings in some sensors. However, quite satisfied.
There are inaccuracies in the readings. The readings are based on calibration results.
Great product and worth buying, it matches what is displayed in this application.
Firstly, they sent me something different from what I ordered: instead of a watch with a metal strap, I received one with a plastic strap, and after a long correspondence they suggested buying a new strap. Secondly, the watch itself does not fulfill many of the stated measurements with significant errors.