SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How do i sync the watch with my andriod phone. Both the phone and watch bluetooth is on. If i want to change settings, for instance username, gender, age and weight, it changes on the phone but it does not show on the watch, whilst a screen pop up stating "device not connected".
I'll test and revert
very ultra-fast delivery
The watch fulfills its function, but the customization app is very poor and in some cases asks for payment, I think there are better options.
Checking the product fast delivery
Good i am happy. I received it before the delivery time. Thanks a lot 👍
cool watches. Despite arriving a little late, now it's time to test its functionality and battery durability.
For its price, I find it very good, the sound is not perfect but it's still quite nice. Many functions, music, calls, sleep, find the phone.
Perfect junction very good product I have placed another order.
Fast delivery and a distinguished store.
It was a gift for girlfriend and she loved it so much. Thanks... The delivery was very fast. I recommend the seller.
The watch looks good. They are working. but the charge lasts less than a day.
Works great, I'm happy with my item, I recommend it to everyone.
Looking fine and itz ok, but i verse for shipping because i was expecting it sooner but ....
Nice
It seems good in relation to it’s price, it is beautiful
Excellent
Very perfect i love it thank you aliexpress
The watch works more than perfectly! Great value for money! receives calls, messages, plays the applications I have open on my phone, the only thing is the battery only lasts a day, but for the price it's okay.. It arrived in Argentina quickly and without problems, thanks to shipping by MailAmericas.
Perfect, my daughter loved it as a gift.
Works very well, meets the description.
very very beautiful watch.
Product is very good. Worth buying it.
Package received well and well packed, not damaged. The watch works well. I recommend the seller. Thank you
My watch arrived, but we had a problem because it no longer turns on. The seller is very good and sent another one to me. I recommend this store, they really know how to treat their customers. Thank you very much, seller, and good luck with your sales. ❤️ 📦 ✅