SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is very good; I still have to test all its functions, but at first glance, for the price, it's a very good purchase. However, the package arrived 5 days later than expected; luckily, I ordered it in advance for a birthday.
Beautiful watch. For its price, it's quite reasonable. Thanks to the seller, everything arrived intact and well-packaged.
The product corresponds to reality and the description. For that price, you. You get a pretty good product that looks much more expensive than it actually costs. I definitely recommend buying it, you won't regret it. 👍 👍 👍
Beautiful, standard functionality. Worth the money. Included + silicone strap, charging cable without a charger, and a tool for removing links from the steel bracelet. Keep in mind that they are heavy and bulky, not suitable for a thin wrist; otherwise, they will look like you are wearing a cuckoo clock on your wrist. :)
THE WATCH IS GOOD, BUT THERE IS NO SENSOR TO SHOW THE BLOOD SUGAR LEVEL!!!
A nice watch for such a price. All functions work, the battery lasts about 20 days)) I recommend it!
It has good quality materials, it is very luxurious, and the screen has a good brightness. The touch is very sensitive so you have to be careful; the lamp doesn't have much power but it helps to reduce distances.
Awesome, it is perfect for any occasion, you need to try it, i didn’t expect so much quality on this item, definitely worth
very cool watch!
very good
Hele gave a smartwatch with an extra strap and tool included. to make the watch strap smaller, great Great quality, I'm very happy with it, definitely recommend it.
good watch
A good watch. For this price, it's exactly what you need.
Great watch, the battery lasts for days, easy to use
Nice smartwatch!
excellent watch
Really beautiful equipment of very good quality
It feels like the pedometer is faulty.
Excellent watch!!! Worn for 1 day. Let's see how long the battery lasts.
Top 🎩 🔝 And fast shipping
It took a month to arrive but the product is very good.
nice watch
Fast delivery, high-quality product, definitely a thumbs up.
Everything is great! I just have no words for how clear everything is!!!!!!!
Very very quick sending