SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the product. I just opened it to check if it works, and it turns on. I haven't touched it further because it's for a gift.
Great watch but i wish description was better. Fast shipping though too!
The watch is very beautiful! The display is good, the letters are clear. The functionality works well! The only problem was the constant notifications about the app's operation that kept popping up, even though Google had updated it to the latest version, but the notifications still came every 10 minutes. It's really annoying. I was able to solve the problem on my phone. I have disabled notifications from the Mi Fitness app. Additional information for the seller. Change your product cards. I wanted a white bracelet; it looked white in the photo, but in reality it's gray. The information is not being perceived correctly by you.
The watch is great. But they sent the wrong color and it took longer than expected to arrive.
I ordered the lavender purple color and received black instead; it was a big mistake.
good
I am very satisfied. Quality 👍 👍 👍
great
The delivery wasn't bad and was quite good. I also like the fast delivery; it's not bad at all and quite good. I also like the fast delivery. The delivery wasn't bad and was quite good. I also like the fast delivery; it's not bad at all and quite good. I also like the fast delivery; it's not bad at all and quite good. I also like the fast delivery.
Everything is perfect. However, it's too big.
It looks good even though I haven't used it yet. It looks good even though I haven't used it yet. It looks good even though I haven't used it yet. It looks good even though I haven't used it yet. It looks good even though I haven't used it yet. It looks good even though I haven't used it yet. It looks good even though I haven't used it yet.
It's good for 100,000 won. I was surprised by the detailed measurements related to sleep. The battery lasts nearly 20 days. 100,000 won.
You have to try it to know, but the quality is just so-so.
When it arrived, I tried it on. I am satisfied. Charging status 80% Install the app, log in, and create an account. Synchronization completed The watch screen is large and works well. It's nice that the text looks clear. When it arrived, I tried it on. I am satisfied. Charging status 80% Install the app, log in, and create an account. Synchronization completed The watch screen is large and works well. The text looks cool