SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect. Very beautiful and functional. Exactly as described. I recommend it.
This is just as good as my apple ultra watch easy to set up come with 2 bands, i can’t believe just how good it is wow, china makes the best tech in watches, super post great packaging just purchased another one with a leather band this time.
It shows pulse, oxygen, and time. Much of what was stated is present. GPS was not found. The battery would have been as stated.
Nice design, lightweight and very comfortable.
Great battery life, daily use is totally fine.
Easy to connect with my phone. many functions, very practical.
Good quality, stylish look. my friends asked where i bought it.
Overall good, instructions were a bit simple.
Turned it on, it's working, charge level is 65%.
The watch is exactly as described. it’s stylish, durable, and comfortable. battery life is acceptable, and the app works fine. great purchase!
I’m satisfied with this watch. it connects easily to my phone, notifications come in time, and the strap is soft. the design is nice, looks more expensive than it is. worth buying.
Fast delivery, good quality. all functions work properly, no issues at all.
Nice quality, fast shipping.
Satisfied with the purchase.
Yes, it looks good but it's very expensive for the price; at that price, there are better options.
The watch is good. I liked it.
Interesting watch, I bought it for fishing so I could answer calls through it. I haven't fully figured out what and how everything works yet. I'll add a review later once I've fully understood it.
Sleek design, comfortable fit, and all the features i need. Battery life is solid, health tracking is accurate, and notifications work perfectly. Great value for the price.
Fast shipping, good packaging, and the watch is exactly as described. Customer service was helpful. Highly recommend this seller.
This watch has become my daily essential. It tracks my steps, calories, and sleep really well. The battery holds a charge for a long time.
Super comfortable to wear all day. The band is soft and doesn’t irritate my skin even during workouts.
Excellent product! The notifications work perfectly, the fitness modes are useful, and the battery life is way better than i expected. Very satisfied.
This smartwatch exceeded my expectations. The display is bright and easy to read even outdoors. It has many sports modes and is waterproof, so i can wear it when washing hands or running. Really practical!
Bought this as a birthday gift for my husband, and he loves it! It’s stylish, functional, and easy to use. He uses it for running, gym workouts, and daily notifications. The battery lasts through his busy week, and the waterproof feature is a big plus. The seller even included an extra strap, which was a nice touch. Fast delivery, great communication—highly recommend for gifts!
Fast delivery and excellent seller communication. The watch is easy to connect to my phone, notifications come in quickly, and the battery lasts several days. Looks stylish and high-quality, i highly recommend it.