SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived perfectly. Large. Big dial for a wide wrist.
Excellent!!! Good battery life, all the necessary features for a smartwatch. I recommend it.
Nice but not user friendly and instructions are useless.
Got this as a couple watch gift. multiple color bands optional, fashion and versatile. health reminder function is very practical for family. stable app connection and simple ui design. perfect budget smart watch!
Bought it for monitoring sleep quality. it records deep sleep and light sleep clearly, helps me adjust my schedule. the brightness is adjustable, easy to use at night. water resistant and daily life friendly. good purchase.
Daily sports essential! step count, calorie and exercise data record very detailed. light weight, no burden during running or workout. sound quality for bluetooth call is clear. overall performance exceeds my expectation.
Easy to pair with my phone. notifications, calls and music control all function well. no disconnection issues. highly recommended.
Perfect for workouts. many sports modes to choose from. waterproof for daily sweat and hand washing. light to wear during exercise.
This smartwatch is fantastic for daily use. lightweight and comfortable. the screen is clear, connection is stable. all basic functions work perfectly. great budget choice!
Fast delivery, good quality, totally satisfied.
Easy to connect, all functions work smoothly.
Touch sensitive, simple and easy to operate.
It's as the seller says, it comes in its box with instructions, has a good design, and the weight and strap are very good.
At the time of delivery, they said three days to deliver and then marked it as failed delivery, waiting three days at the address and they didn't deliver it to me. In the end, I had to go pick up the package 📦 without any damage, thank goodness.
Recommended.
All functions work well. recommend to anyone looking for a budget smartwatch.
The smartwatch works perfectly. accurate heart rate and clear screen.
Watch works well, the strap could be softer.
Nice watch, perfect for everyday wear. the display is bright enough, and all health features work as described. the price is affordable, i would buy again.
This is a good basic smartwatch. it has all the necessary functions: time, steps, heart rate, notifications. looks good, feels solid. recommended.
Great product, functions as described. comfortable to wear, fast shipping, recommended.
Good purchase, reliable smartwatch. all features work well, very satisfied.
Nice design, comfortable.
Good watch, works well.
The watch does not have a Russian language option, only in the smartphone app.