SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super comfortable and stretchy pants
The fabric seems fresh, at least it's light, I'll try it out.
I bought black pants to wear comfortably while exercising, and they were so good that I bought another pair for my mom. It's hard to find pants that fit well because people often complain about the waist being too big or too tight, but she wants me to buy another pair of these pants.
Size 55 feels a bit larger than a small size. My waist is 24 inches, but it's loose around the waist and overall fits a bit loosely. It's okay for wearing comfortably, but if you want a snug fit, you should go one size smaller.
Nice design, good quality material, well-sewn. Arrived very quickly, before the expected delivery date.
Very good
It’s not very high-end material, but for the price, it is good performance and the sewing is good. Size hide is good as well.
good, very cool
Excellent
the pants are not bad, but the fabric is some kind of raincoat material, very disappointed.
It fits perfectly. 💯 👌🏻
The only issue i have is the delivery of these pants. I often buy from ali express ,, i receive my item from other sellers to my post office box but for some reason if it is not delivered by canada post it has to be rerouted to another address especially if intelcom dragon fly is the delivery service you don't receive the product so basically seller needs to clearly state do not deliver to po boxes . Other than that product is worth the money , great product
😀
Cool pants
lightweight pants
Wow wow wow wow, just like in the description and in the picture, a bomb sits on the body in the right size and length, I'm really satisfied and recommend