SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, I will use the order.
works fine!
I received these two products in order and have already used them on another occasion, as I had purchased them previously. They were effective in removing warts.
My mother is happy, we'll see over time...
Now i can probably run about one mile in a day. before using it, my feet couldn't even go down the stairs. but now, i use it every day and do exercise as well.
Every night before going to bed, i apply phototherapy to my hands and ankles, and the pain has disappeared. i haven't used the product again since i recovered, but the most important thing is that the pain hasn't returned.
I use it for rehabilitation several hours after exercising, which has greatly reduced my sports injuries. i haven't been injured from sports since. 😁 so it really works. in short, i recommend it to all sports enthusiasts! 🏐
I've already started using it to relieve knee pain. buying the two-pack was a wise decision. i can operate the laser device with both hands simultaneously, applying it to the affected area. the effect is immediate. i've also tried using it to reduce inflammation caused by atopic dermatitis. the itching disappeared instantly. i think this is a great product.👍
After injuring my toe, walking was often painful. i tried this on a whim, and to my surprise, the pain in my toe disappeared! i was so happy!
My mother often suffered from leg joint pain, so i bought her this joint phototherapy device. after using it for 7 days, she hasn't experienced any pain since. i'm so happy for her.
I've had synovitis for a long time, and when it was severe, i couldn't sleep at all at night. a friend of mine used this product and recommended it to me, and i've been using it every day. my knee pain has significantly decreased, and the swelling has also noticeably subsided.
After using it for a few days, the pain in my fingers disappeared.
The effect is very good 👍
Good!!
It is useful for treating gout. i recommend this shop.😎
A stylus battery is required, not included; I haven't tried it yet, but I hope it works.
The item is plastic, no instructions included, no effect so far.
Looks promising.
My knees used to feel weak and painful when going up and down stairs, which caused me a lot of inconvenience. I've been using this product for two days now, and my knees feel much better; the pain has lessened. I look forward to them returning to normal soon!
This is my 12th day using the product, and i'm amazed by the results. My follow-up checkup showed that my cervical spine has improved significantly. I will continue using it until i fully recover.
I bought this laser pointer and it's fantastic! The effect is even better, it feels warm when you use it, and there are no side effects.
My leg injury was quite severe and it took nearly two weeks for me to recover. Thank you for saving me a lot of money.
My leg was injured during a football match. The treatment cost was very high. I once felt extremely desperate. After being recommended by my friend, i bought this laser pen. I used it for about a week and my leg began to gradually improve. Now my leg can move freely. However, the merchant told me that i need to use it several more times before i can continue playing football.
It's truly amazing! My leg recovered in less than a week. Thank you, merchants!
I had been bedridden for a long time and thought i would never be able to walk again. This month, with the help of rehabilitation exercises and instrument therapy, in just 5 days, my knees felt much better; i could bend my legs and get out of bed, and i saw hope again.