SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've watched many videos on youtube which presented clear with no lag or blurriness. the screen quality is actually better than the laptop i had previously. i couldn't be happier, especially for the price
It's been working well so far; the battery life is excellent, it doesn't run out of power, it's not heavy
Very fast delivery, 2 days prior to the expected day. the laptop is very nice and as expected very fast and responsive i may have to run more test on it overall very good product.
I like the speed of this computer; it can edit photos with ai software in just a few seconds.
with its slim and lightweight body, it's incredibly portable, allowing you to switch into work mode anytime, anywhere.it runs swiftly, handling multiple tasks effortlessly and boosting work efficiency significantly.
The performance of the laptop is not a problem, the customer service is good, especially the price is good, five-star!
This exceeds expectations. the processor is where its significance lies, and at this price, i am satisfied and happy. another positive aspect is that the battery life is longer than i expected.
It has a very beautiful appearance, lightweight and very beautiful colors. it is very fast to use, responds quickly, and the screen display and keyboard feel are both very good.
I purchased this laptop to at least have my own work from home computer just incase i needed it. It's a great computer to start with.
I purchased this laptop to at least have my own work from home computer just incase i needed it. It's a great computer to start with.
No problems with it what so ever! For me it works perfectly fine.
I need a reasonably priced laptop to handle my work. After reading these comments, i decided to give this computer a try. I am glad that i have made this decision. It is easy to set up, runs fast, and has all the functions i want.
The usage process is very perfect, without any heating phenomenon. It can execute tasks perfectly.good!
Fast running speed meets my needs with absolutely high cost-effectiveness. It can easily handle my daily work. What i mean is that it is a laptop that can handle multiple tasks and has stable and smooth performance.
It runs smoothly, feels reliable, has a simple design, excellent screen display effect, and feels comfortable even after long-term use. Everything runs according to my wishes. Very light, stable and fast wi fi connection
This i9 laptop has deeply impressed me! Considering its price, it offers excellent performance and functionality, making it ideal for remote workers. The 16GB RAM allows for smooth and fast multitasking.
Laptop feels great and looks very beautiful. The screen is also very good, although i had some reservations about its expectations before purchasing, the overall feeling is very sturdy and reliable.
The laptop is of high quality, with a flawless screen and excellent battery performance.
For a commonly used home computer, i adore its metallic silver appearance, and it runs windows 11 smoothly. Although it's not from a mainstream brand, its performance is not inferior
This laptop has excellent performance! The packaging is exquisite, and it even comes with a protective cover.
I haven't set it up yet, but it's a very nice laptop that i'm going to have my type of computer configured next week. Thank you very much, i love shopping with all of you!!! !
Suitable for many occasions, such as web browsing, document processing, movie watching, etc. I bought it for my child's school needs.
Economical notebook computer. I need some lightweight but clear screen computers, and this meets both of my needs. I don't do anything advanced, such as handling complex programs, so i can't talk about this ability, but for daily tasks, it's a great choice.
The i9 laptop is excellent, and the seller is also great. This is a sturdy, durable, lightweight, portable, and fully functional computer