SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Stand & Lightweight: Humanized Free-Standing design, this vacuum cleaner for home allowing you to stand anywhere you want. Lightweight design make operating the lightweight corded vacuum with one hand effortless.
Very good for its price, the handle gets quite hot though
Very powerfull machine.
I agree with the rest of the comments, it gets quite hot after about 15 minutes of use, but it works very well, has strong suction power and is more than adequate for long-haired carpets.
First impression is really good.i will be waiting to see if it will last.
At the moment it works well, it heats up the engine a bit but overall it's positive.
I tried the vacuum cleaner, it works well and picks up even the smallest amount of dirt.
The section is really good. The motor get hot fast. Stil great for the price
Perfect
Fantastic vacuum cleaner, better than I hoped! Bought as a Christmas gift for my mother and it works very well! Arrived on time in its original box with an extra filter, very convenient that it can be hung on the wall!
Very good product
It works okay, we'll see over time, it looks good.
I am satisfied with the purchase. A vacuum cleaner is never silent but it is true that it is not noisy. Good suction and the cable is long enough for all rooms.
Delighted with my purchase. The vacuum cleaner is quiet. The cable is very long. very good suction. it is not very heavy. and very aesthetic. super quality/price Only downside, I only received one filter. I highly recommend this item.
At the moment it works very well, it's very comfortable. I was looking for one with a cable because I've already had one with a battery and it breaks easily. The cable provides ample distance so you don't have to keep changing plugs every moment. It has good power, vacuums well and doesn't make much noise. The shipping has been quite fast. At the moment, the only issue I find is that I haven't found replacement filters. The seller does not sell them. The tank empties easily, and the bottom brush also cleans very easily.
Very good and probably made of good materials because it looks sturdy, I rather recommend it.
good item, powerful and practical
ok you can buy, it's fine.
spectacular, it has surpassed my expectations. I had a cheap brand before and it's not comparable at all. It cleans super quickly and comfortably, and although it's true that you can feel a bit of heat in your hand, it's perfectly tolerable.
Very nice vacuum cleaner, cleans well, quality seems okay too, although as others wrote, the motor heats up quite quickly, but I am satisfied.
Rotary brush and accessories 1st try, works very well, a 2nd filter delivered with it.
good economical vacuum cleaner. non-noisy and lightweight. Tried on a freshly cleaned floor with a Miele vacuum and Roomba and I must say it still picked up very small dust particles.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 5star highly recommended seller, item exactly as described & a fast shipper too.
The product arrived very quickly, seems of good quality, long cable, not noisy. Let's hope it doesn't disappoint me. For now, I'm satisfied.
For now, I liked it too much.
Good product.