SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent laptop, all specifications match the stated values. High assembly quality, and the screen is also very good.
In terms of price, this computer is excellent in many ways. It has a simple configuration and its performance far exceeds that of my more expensive laptops.
Hot review! I tested it for an hour by adjusting the various settings and for now i have to say that for the price paid it exceeds my expectations. Obviously, it's great for a pc for daily use, for managing email, internet, and basic tasks, but in my opinion it does the job well. Very satisfied!
For the price, it is an excellent value for money. For simple use, it has good memory capacity and acceptable speed. Very satisfied with the purchase. It for office use, basic games, mahjong, solitaire, browsing the internet, and online meetings, this is perfect. A quite acceptable camera and good sound.
Completely satisfied with the received product, everything looks spectacular. The delivery was on the agreed dates. Thank you very much.
Delivered super fast, excellent product, well-preinstalled choice option for the desired language complete with office, very satisfied with it and was at home within one week
I use it in my work and it meets my expectations very well. Quick and smooth response, aesthetically pleasing design. Main point: a good and reliable machine.
It seems like a great computer, it fulfills its capabilities. The screen looks great. I think the value for money is excellent
This laptop is fast and works well for going to school, working, or watching videos. The screen is clear and bright, and the size is perfect for daily tasks. In general, it is a good computer for its price.
When i bought the laptop, i was going to use it daily for business, school, etc. This laptop has many more functions than i expected. It is very easy to navigate through the screens with very good storage.
I am very satisfied with my new laptop, it seems to work very well and is very light.
So far i have been able to anything i want with this computer. It works great.
So far, i am very satisfied with this laptop. I use it for photo editing and also for operating laser engraving machines. Its performance is impeccable. I like the numeric keypad on the right side and a large, clear screen. The battery life is also excellent! And it doesn't come pre-installed with a lot of unnecessary software, which is also very good. I will definitely buy this laptop again.
This laptop has been good. The wifi connectivity is good. I have not had any problems with connectivity. I can keep the laptop on my legs without it getting too hot. Design and layout are good. The connection of the monitor to the base looks very good.
I received the laptop, and it looks great and works amazingly. I've only downloaded my games a few times, but the few times i've done so, it's been incredible! It loads quickly, and everything looks and works smoothly! This is my first laptop with a good price. I love my purchase so far.
Can't say enough good things about this laptop. Absolutely amazing! You won't be disappointed the quality and the performance are so good. Worth every penny.
Loving this product. Nice clear screen, quick and light. Not running a business or a bank from my laptop so i don't need fancy software or 1,000 apps. Great for all things (docs, drive, etc) and browsing, light gaming, and everyday use. I've just been very careful about traveling with it. So far, so good! Recommend.