SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrives at the right time, and the computer is small, which is great because it can be placed anywhere without much noise, even if your fan is turned on most of the time. as for its performance, i am surprised that it runs windows 11 quite smoothly. i connected it to our tv set, and it never overheated. i recommend it, because it is a very powerful mini-host, and the price is very affordable.
After researching for half a day and comparing many mini consoles, i finally chose this one. It's simply the king of cost-effectiveness. The key is the compact appearance, which is easy to place and can be plugged into a tv or connected to a monitor.
Smooth operation, daily internet browsing, watching dramas, and playing small games are all very smooth, adding a lot of fun to life. very good value for money
I was skeptical because of is size. however after setting it up and using it i am very happy with it. i have been considering on buying a second one.
This mini pc delivers solid value if you need a small, efficient computer for home office or light business work.
So far, this machine is excellent. it's fast to boot up and has plenty of disk space and memory to run all my apps.
This works great for what it is. i am not a gamer, but this is very light weight and easy to pack to travel with. if you are looking for something lightweight, fast, and easy to pack, this is definitely an option. overall, this is great product for the price
I bought this mini computer specifically to work with video clips, and it works perfectly. the computer never lags and has many ports, and the body is actually too small to fit in the palm of my hand.
couldn't believe how fast this little guy is! perfect for what i needed at a very good price! it's very quiet even when it's in high performance. quick to set up and get everything connected. plus the wifi 6 makes loading and downloading my content so much faster.
I love this! it's compact and perfect for traveling or if you don't want a hunky computer taking up space. i can store docs in the cloud or google drive to access anywhere.
A little magic. it works great as a productivity machine.
Love this thing!! in fact i'm writing this review with it!! ;) everything you need for web browsing / web surfing / college use / work use. i would buy again 100%.
It's small and easy to connect. i want to buy another one and take it to school.
Great pc, i just need to test its performance and durability over time. at first glance, it seems to be of excellent quality with a beautiful screen, great colors, and definition.
I use this mini pc for amateur radio logging and for the ham radio digital modes. perfect solution to a unique use.
This little computer is a powerhouse! it's small but mighty, handling everything from office work to streaming 4k videos . i love that it can connect to three monitors at once, making it perfect for multitasking.
This mini pc replaced my work computer and allowed me to use it as a personal device. the product arrived perfectly packaged and undamaged. it was quick to set up and all the specifications matched the description. the device is nice and quiet. i am very happy with everything. otherwise, it is fantastic.