SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came as described in original package with accessory's, well made, excellent
I'm using it to clean my PCs and it's great!!!
It's fine, but the battery goes out fast
Received it for Sunday, the plastic is of good quality, the features are interesting, the power is strong, and the charging is fast.
good device
Excellent material and wind power, comparable to a large 1400W model.
Works perfectly thankyou
A revelation.
It didn't arrive, something strange happened and they canceled my order and I lost a payment of €15, a bit annoyed...
Excellent
Fast delivery, as described. The equipment works flawlessly.
Seller still didn't resolved problem with shipping company,second order -second refund because order is returned to warehouse
This duster is well built and powerful enough, as far as my needs are concerned. Good buy.
Great product, 100%
very high-quality item. fast delivery. Thank you to the seller.
Received it quite quickly. Arrived well-packaged. The quality is very good. Blows very strongly, the power is exceptionally good. Everything is well thought out and done. I recommend it.
This product is awesome. Superb high-end quality, super powerful for both blowing air and vacuuming. I recommend the store. Worth every penny ❤️
The product I ordered arrived well-packaged and quickly; it's worth ordering the product from them as shown in the picture.
Product is very good.
I'm simply shocked by the quality! A wonderful product!!! Highly recommended.
A. DELIVERY TIME: The product arrived at the home in 11 days via Aliexpress Standard Shipping and locally with Bluexpress. B. PACKAGING: It is perfect, as the package is covered on the outside with a waterproof plastic bag and on the inside with shock-absorbing material, ensuring that the product will arrive in excellent condition. C. TRACKING: The order could be tracked at all times. D. SELLER: Responds promptly to all questions and requests. E. PRODUCT QUALITY: The product is exactly the same as the one offered and works perfectly. F. SPECIFICATIONS: Product meets the requirements as shown in the photographs presented by the seller on the page. G. OTHERS: I just need to test the product to fully validate its functionality.
Even though it's very powerful for both blowing and vacuuming, the only question remains is how long the battery lasts.
The product is worth the money spent on it. The power is good. Fast delivery.
The device is excellent, but the battery runs out very quickly.
Gorgeous packaging and presentation. There are a lot of brushes included and a storage bag. The material of the case is pleasant to the touch. The airflow generated is more than sufficient for cooling the equipment. There are several shortcomings in my opinion. A strange decision - the charge indicator and flashlight are placed at the bottom, which is inconvenient. There is no option for targeted blowing through a special nozzle. The vacuum cleaner is clearly weak. The device is suitable for cleaning office equipment. I recommend the seller.