SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stores my rock climbing route sketches—marked with tricky holds and rest spots. essential for planning weekend expeditions.
Handles 3d files easy. no lag rendering. sleek, saves desk space. quiet, efficient. solved storage struggles. recommend a lot.
Awesome hard drive. fast, durable, and enough storage for all needs. arrived on time, well-packaged. good buy.
Awesome find. speedy transfers, lightweight, lots of space. shipped fast, seller responsive. highly recommend.
The read/write speeds are impressive. editing videos feels so much smoother now; no more lag when rendering.
I needed extra storage for my home server, and this drive has been running 24/7 without issues.
Transfers large files while i’m using my laptop for other things. no slowdowns, even when multitasking heavily.
The drive’s cable doesn’t tangle, which is a small joy. i toss it in my bag and it’s always ready to use.
Transfers music to my old walkman-style mp3 player. it’s like having a portable jukebox without modern bells and whistles.
Stores all my digital scrapbooks. family memories are organized by year, making it easy to revisit moments.
Transfers files to my e-reader in seconds. loading new books is fast, so i’m never without reading material.
Handles 3d scanning files effortlessly. i’m a product designer, and this drive keeps models intact during edits.
Cable is long enough to reach from my desk to the couch. convenient for backing up while relaxing.
Perfect for storing travel photos. i organize them by destination, making it easy to relive trips.
Handles multiple tasks at once like a pro. I can transfer a video, back up my phone, and stream a movie all without slowdowns. Total workhorse.
Arrived faster than expected, which was a pleasant surprise. I use it to back up my laptop daily, and the auto-sync feature is so easy to set up.
Stores all my 3d printing designs with zero lag. I can slice models directly from the drive without waiting—saves me so much time.
As a teacher, this drive keeps my classroom running smoothly. Stores lesson plans, quizzes, and educational videos, and connects to my smartboard in seconds.
Love that it fits in my picnic basket. I store outdoor movie playlists and photos, making gatherings more memorable.
Stores all my favorite cooking documentary clips. I reference techniques while prepping, no need to stream.
Great for storing my astronomy photos. I track constellations season by season, making stargazing more meaningful.
Great for storing my kids’ school play programs. Scanned copies preserve those tiny names in the cast list.
Handles 3d files easy. No lag rendering. Sleek, saves desk space. Quiet, efficient. Solved storage struggles. Recommend a lot.
Ideal for backups. Sets auto-saves, no more stress. Quick enough daily, silent. Small design tucks on my desk. Wise purchase.
Good for vloggers. Holds 1080p clips no slowdown. Sturdy case survived a trip. Little but powerful. My go-to for clips.