SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This laptop really caught my attention with it's very reasonable price tag and had been the perfect solution for my needs. This laptop has all the basic ports that are necessary. It was fast and easy to setup. The battery life gives me almost a full work day comprised of web browsing, power points, spreadsheets, emails, messaging, and taking notes. I've tried some light gaming on this laptop and it ran just fine. The display is sufficient for my needs. Overall, this laptop has been efficient for me to get stuff done at a great price.
I bought it for basic tasks such as searching, studying, and working on documents. And it worked well for that purpose. It's lightweight, looks good, and is easy to carry. It's a good option if you need something simple and affordable.
I have never set up a computer as quick as i did this one. Its very nice and the screen is large . I am 73 and its getting a bit hard to read messages and such with a small screen, so i am so excited about this one. Usally i have to keep ajusting the zoom on my old laptop, but not this one. It set up so fast i was able to get on fb very fast and play my games. I would highly recommend this. Price was awesome!
I got this computer when i was in a desperate spot and i was thinking it would be the best i could do for now. I love the computer, it works great, the battery life is amazing. My wife and daughter love it as well.
It was a really good choice. Since i started using it, i find it super fast and comfortable. It's ideal for people like me who use the computer for work and study.
The laptop is very attractive, has a good battery, and a nice screen.
The fashionable look, the screen is clear. Easy to carry around, convenient for everyday office use, worth buying.
The computer's performance is fast with a quick boot-up speed, the screen is clear, the keyboard feels very comfortable to use, typing is quite comfortable, and the key response is also quite good.
A simple yet elegant design, robust and stable performance, ensuring smooth, lag-free operation and a clear display
Overall good, responds very well, the screen is bright enough and hd, very happy with the appearance.
It's an excellent laptop, perfect for my daily work, fully functional and attractive. Lots of ram, runs smoothly, relatively large screen, excellent color quality. I would definitely recommend this computer to students and families!
This laptop has an excellent screen and keyboard. It is very convenient for indoor use, especially in schools. It is very flexible. The installation process is also very easy.
Great laptop, handles games well. It switches quickly from one task to another without lag. I love the screen size, it has good pixel density and is clear. Overall, i'm happy with the design.
This laptop is incredibly thin, lightweight, and fits easily into any bag. It's perfect for professionals who travel frequently and don't want to carry around a bulky laptop.
I was really impressed by the performance offered at this price range. A stylish, lightweight yet reliable laptop that makes everyday tasks a breeze.
The screen is sharp, bright, and perfect for everything from browsing and emails to watching netflix. Colors are vivid, this laptop delivers quick multitasking and smooth performance for office work, streaming, and even light content creation.
Excellent equipment. Its features, as described in the technical specifications, allow for fast processing speeds, and the battery allows the equipment to run for a long time, as indicated.