SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived in perfect condition and before the expected date, I haven't tested its actual performance yet.
This is a great mini pc. It is very light making it easy to travel with and i use it with a portable monitor so this is a convenient, user friendly setup. I chose the option to purchase without ram and storage which i installed myself when it arrived. I would happily recommend this mini pc. My only issue is communication from the seller. I struggled to download and install the adapters and wrote three times to the seller and as of now i have not heard back. I eventually won with installing them and the wifi is working perfectly now.
The product's performance, heat generation, and noise are all good. However, there was a problem setting up the device's drivers. The wireless LAN did not update automatically, so I downloaded the driver from the MediaTek website to resolve the issue. Bluetooth doesn't work even if you use that method. It seems to be a problem with the hub or interference with surrounding devices, not a driver issue. I am not using Bluetooth peripherals, so I am just passing on this for now, but if I start using Bluetooth devices in the future, I plan to buy an Intel chip to replace it.
Fast shipping. The machine works very much as advertised. The computers are very fast and very quiet. Shame ram is so expensive at the moment. I would definitely buy another one of these.
The condition of the mini PC is good. However, please disassemble the PC and reapply thermal grease.
Okay~~
Very good.
I bought it from EoO and am using it well with RAM and SSD installed. It's smaller and lighter than I expected, so I'm happy!!
A cost-effective mini PC that can handle everything from daily business to gaming. Not only Oculink but also USB4 side can use eGPU. Having two USB4 ports is also helpful. Supports AV1 encoding.
Joaya, I bought it well at a good price. Thank you.
It's great for light use at home...................................I think it's worth trying once.
Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well! Thank you, I will use it well!
It's small. It's quiet. The performance is better than expected. It's a bit disappointing that the price fluctuates greatly during sales.
This is my second purchase. Gmktec of trust and reliability. It's better to upgrade the LAN card to AX210, and the rest seems fine without any RAM compatibility issues.
They sent me the Korean-style cable and adapter, so I immediately connected the SSD and RAM to set it up. Performance is excellent and future graphics...
The performance is good, I use Carrot for RAM and P3 Plus for SSD, and it's nice. I'm using it under the TV.
Delivery arrived on the 8th day. The product is good~ I bought a separate SSD and RAM because I bought it in a box. It's quiet and performs well~ There's a CPU cooler at the bottom, so I bought a Mac Mini stand to put it on~
Good product of high quality in its construction. Recommended seller, fast shipping. I am awaiting the review of the startup of the K8 Plus as soon as I receive the 2 modules of RAM SODIMM DDR5 5600 MHz.
It works well, but there seems to be a little heat. Since it's a mini PC, I guess it can't be helped.
Great one! Powerful and silent. It's very convenient to have type-c ports on the front and back of the body and i think it's a good point of this pc. By the way, the type-c ports on the back seems to have more power than the type-c ports on the front.
Even after paying the 10% customs duty, it didn't take more than 5 days. Korean e-commerce is booming.
It arrived safely.
Performance is okay, k8 good
The delivery was quite okay, and they reinforced the packaging with cushioning material so that the box arrived intact without any damage. I also confirmed that the WiFi7 Qualcomm chipset replacement and 32GB RAM installation, along with the 500G NVMe SSD, are all functioning normally. Windows can authenticate itself later after installation without a product key initially.
It arrived in a week. It's a barebone, so I haven't used it yet. I hope it operates smoothly. I purchased with a coupon card discount.