SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This laptop can smoothly handle my work and study tasks. the intel i9-10980hk processor is sufficient for basic multitasking. the battery life is good, and it is comfortable to use for long periods. a good choice.
The product i received was intact and even arrived ahead of schedule! this product offers excellent value for money. the screen is good enough, the performance is surprisingly good, and the price is affordable. highly recommended.
The performance of this laptop is as good as my $600 laptop. it's fast and has never had any problems. i would buy it again.
I really like this computer. i bought it for my mom because she used an old computer before, and now she can use it to go online and watch videos. the price is very reasonable, especially since it consumes less power than other processors, so it's worth buying.
I absolutely love my extra-large screen laptop. it works perfectly. i highly recommend this brand that i had never heard of before!
I bought this item as a gift. the computer was delivered as agreed, and everything has been fine so far. there are no functional issues.
Although i have only used it for three days, i am very satisfied with it and cherish this experience. this computer is very lightweight and can handle multiple tasks. although it is equipped with an integrated graphics card, it performs excellently even in less demanding games. in addition, its design combines practicality and elegance. due to its compact size, it is very suitable for placing in a suitcase or using at work. it offers great value for money. overall, i am very pleased with this purchase.
This is absolutely the most cost-effective. the speed is so fast, and it is cheaper and better than any laptop i use for daily office work. i highly recommend this laptop; it has become an indispensable and excellent partner in my work.
The packaging is intact, with no dents. the computer's appearance is also good, the keyboard is clear, and all the keys are intact. the screen is large and clear, the machine model is correct, and it runs smoothly.
I am very satisfied with this laptop. the running speed is fast enough to handle most tasks. the screen quality is great. it is worth the money.
The computer runs very fast with no lag, the graphics are very clear, and all functions are exactly as described.
A very good laptop. i have been using it for two days. it is just as described. this is my second computer. thank you.
The workmanship is superb, and the quality is top-notch. there isn't a single problem. thank goodness i chose this one instead of other brands.
I recently bought this laptop and i am very satisfied. the price is affordable and it offers great value for money. the large screen is clear, making it ideal for both work and leisure. for an economical device, its performance is surprisingly fast, and everything runs very smoothly.
As i write this product review, this computer has never had any issues, and it is perfect for gaming as well as completing homework, team meetings, and other tasks. everything runs smoothly, it is affordably priced, and it is worth the money.
Very good! this is a well-designed laptop with fast performance. worth the money. i'm impressed and highly recommend it.
Excellent portability - fast - smart - outstanding appearance - large screen - high memory - slim and lightweight - perfect for personal or professional use - five-star quality.