SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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First of all, the speed is very impressive and the execution speed is extremely fast. So far, the performance has been excellent. The storage capacity is also sufficiently large. The sound quality is much better than other laptops i own. The screen and image quality are also very good. The keyboard quality is excellent and typing feels very comfortable. The setup and connection are also very simple. Definitely recommendable and great value for money.
I have installed the latest operating system, and i estimate that this computer will last for a long time. It's fast, quiet, and perfect for regular home use. The screen display is also excellent.
Overall, it feels very good. The appearance is simple and durable, with a fast running speed. It runs smoothly for daily tv and entertainment use without any lag. Overall, i am quite satisfied.
The screen is clear, the keyboard feels good, and it runs quickly, making it very smooth to use. After buying it, my work efficiency skyrocketed, meeting all my expectations for office equipment. Recommended to everyone!
I really like the laptop i purchased this time. It runs fast, has a large screen, and is particularly suitable for children's studies and my office work; The computer comes with a fingerprint unlocking function, which combines fingerprint unlocking with password unlocking to more securely protect personal privacy. The keyboard comes with a numeric keypad, making it easy to use
For the price, it's very good, fast and nice. Let's see over time.
Great pc, i just need to test its performance and durability over time. At first glance, it seems to be of excellent quality with a beautiful screen, great colors, and definition.
It arrived super fast and in excellent condition. I haven't checked it thoroughly because it's a gift. But at first glance, it looks very good and pretty.
High quality and very effective and useful for a low price. Great for people such as myself with limited computer skills!! Functionality. Would recommend to friends and family!!! !
This computer is very easy to use ,good quality and value the money. Very satisfied of functionality
This is my first personal laptop in several years and as of today it's doing a great job. Overall it was easy to set up and follow the prompts i think the price i got was a great value and for what i plan on using it for personal use emails versus using my work computer. So far i've been very pleased it's well worth the purchase
Surprised. Battery lasts about 5 hours the first time. It seems that windows 11 is good. You need to download the language in the packages that come with windows and install them. The office is paid, no surprises. It is a quality impression in appearance and exterior. If you don't want to spend much or are not demanding but want to be up to date, i recommend it. I reserve new experiences for other comments.
Everything perfect, fast shipping, i received it at home within 1 week very well protected, and everything works very well good purchase, for the price i am very satisfied. Very good purchase. Thank you