SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The 14.1-inch screen is the standout feature for me. It is great for documents, videos, and multitasking. Performance has been good for everyday use like browsing, office work, and streaming. The 12gb ram and ssd also help it feel responsive.
It's a really great laptop for the price! Thanks to the 12GB RAM and SSD, it operates very smoothly during daily tasks and studies. The booting speed is fast and the system is stable. The 14.1-inch screen is comfortable to use, and the design is clean and modern. The battery life is also sufficient for daily use. Overall, I am very satisfied and definitely recommend this product!
This computer is perfect for simple tasks. It's suitable for both work and gaming. The screen clarity is sufficient, the camera has a privacy feature, and it's equipped with various ports. I use this computer to transfer photos from my phone to a hard drive, check emails, and surf the internet. There's no lag or slow performance. In conclusion, it's more than sufficient for students or everyday tasks.
Whether it's for work, study or leisure, this laptop ticks all the boxes. Highly recommended.
It's a good laptop. It really does all the tasks I want it to do very well. I always work and edit with this laptop.
This is my third laptop and i have to say it is by far the best one i've ever had. I had no issues setting it up. Windows came pre installed and the shipping was fast! I am thrilled with this purchase.
It's a great product, works very well as advertised, and the delivery was fast. I am really satisfied with this purchase.
I bought this product to use personally at home. It's great for watching YouTube or managing files. The performance-to-price ratio is excellent.
The laptop arrived in perfect condition and everything works great. The screen looks sharp and bright, and the speakers sound surprisingly good for a laptop. Performance is smooth for everyday tasks and the build feels solid. Overall, a great device and i'm very happy with it. Highly recommended!
It's my second time buying laptop. I give this one to my mom and she absolutely loves it. Again, decent quality, super light. Definitely recommend
The truth is that it's what was expected for the price, it's only the first day so it's fine, it has Word, the only thing is that I haven't figured out how to align the cursor because it's placed upside down and sometimes it has a microsecond-like flicker, let's see how it performs in operation and so on.
This laptop is lightweight and has a very nice design. It looks good and is easy to carry around. It works well for everyday tasks like browsing the internet, studying, and basic work. Overall, it's a good laptop for home and student use
It's a very sturdy laptop with ample storage capacity and doesn't generate much heat; it handled almost all the tasks I tried to do very smoothly.
I have used this laptop for a few days and am very satisfied overall. The installation process was simple, and all functions worked smoothly as soon as it was opened. It responds quickly to everyday tasks such as web browsing, video watching, and office work. The design is clean and modern, and it feels durable for the price. The screen is clear enough for everyday use, and the keyboard typing feel is comfortable. If you are looking for a cheap laptop for basic use, this product is definitely a good choice.
I am satisfied with the quality of this computer. It is robust and easy to install. The internet speed is good, even with several windows open at the same time. I am retired, so i don't play games, i just use it for email, shopping, and research. But i am very satisfied with this purchase.
The computer boots up quickly, the screen is clear, the keyboard feels great and is very comfortable to type on, and the keys are quite responsive.
The computer has a simple, stylish design; the screen is very clear; the visual quality is particularly good; and the keyboard is a pleasure to use!
Easy setup - transferrred everything in just a few moments.. fast boot up. Display is very good. Connected to wi-fi and printer with no effort. Great buy for the price.
Installation was a breeze, and i'm really impressed with the specs and overall quality of the display-it's very colorful, vivid, and clear. I find it perfect for watching youtube or browsing the internet, and it's also very handy for work. It's very portable and streamlined, so it's easy to take with me wherever i go.
I mainly bought it for web browsing, sending emails, and shopping. It's a great laptop. It has all the necessary features. The installation process was surprisingly simple. It's lightweight. The design is also quite nice. It offers good value for money.
First laptop. So easy to set up and use. You open it up and it's already on and ready to go, just like that. Even the touchpad is nice and very responsive. The battery lasts longer than expected and charges very quickly.
It performs better than my desktop computer and is very portable. With its lightweight design and excellent cooling performance, it delivers amazing results.
Good laptop. I use it for browsing and office, it's easy to set up and runs quite smoothly. I've only had it for a short time but i'm very happy with my purchase. The delivery arrived ahead of schedule and in good condition.
The laptop is very fast, the product arrived on time, very responsive managers in this store. Bought a laptop for a child, he is very happy.
This is a very good laptop. Graphics are clear and colorful and response time is fast. Very light. I recommend buying it