SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Considering its size, it is perfectly capable of performing the tasks i entrust to it. It is able to run light to medium level games
It starts up very quickly, and the storage space is enough to hold all my files. this mini desktop is compact and exquisite, with excellent performance, making it perfect for home office use. highly recommended.
Fast delivery, well packaged. the mini host is even smaller than imagined, but the interfaces are very rich, making it effortless to connect various devices.
The body is compact and exquisite, occupying no space when placed on the desktop. It is quiet and energy-saving, and daily office work, web browsing, and document processing are very smooth. Opening multiple web pages and office software also does not cause lag. It's very worth it to me
Not bad. can use. works like a pc.
What can I say, everything is perfect... except that it's a Core I3 and not an I9 9900 as described, otherwise everything is fine.
Perfect pc, highly recommended
Much better than i expected for this price. Totally recommended.
This mini pc is great, fast easy to start and get it working!! i will definitely recommend this for anyone looking for reasonable priced mini pc!! best prices & products!!!
I am very satisfied with the computer itself, its performance meets my expectations. very easy to use, the delivery speed was faster than expected, and fortunately, it ran well
I am very satisfied with this quiet, compact, and powerful mini computer.
Excellent product as described, arrived perfectly as agreed.
Much better than i expected for this price. Totally recommended.
Perfect pc, highly recommended
I couldn't believe how small it is but it is fast! i use it mainly as a server to stream movies and shows from that are on an external hard drive. this little pc seems more than capable of streaming my content!
No problem. plug and go. powerful enough for daily use. it is very small and easy to put behind the tv.
I had to pay 16.70 euros for the unexpected delivery. How come??? It has never happened before.
Perhaps not the most powerful computer but it does everything i require. Plenty of ram and hard drive space although it's easy to add another drive if you want to. For the price i'm well impressed. Easy to set up, picked up my wifi, bluetooth and usb devices straight away.
Works perfectly, everything works fine on the first start. the system runs fast and connects to my network easily.
Mini pc is small in size, beautiful in appearance and strong in performance. It doesn't take up much space on the table, dissipates heat well, and is especially suitable for people like me who have limited space on the table.
The quality and performance of this mini pc impress me. It's so small that it can be hidden behind the monitor, yet it offers performance equivalent to larger devices. The processing speed is sufficient for multitasking, and it also has multiple usb ports. The design is excellent.
This little mini pc has great performance for the small size it has, it just fits in my hand. I'm going to use it as my main work pc, and i'll have 2 monitors connected to it at all times!
I wanted a small computer for mail, surfing and looking at pictures and i still ordered this mini pc. Just super good. Extremely fast and quiet.
I'm amazed at how well this little computer works! I was very pleasantly surprised, to say the least. It has plenty of ports to plug in everything i need, and works quickly and smoothly.
Rich interfaces, no pressure on external monitors, keyboards, hard disks and other devices, and strong expansibility. The matched system is easy to operate, fast to boot and timely to respond. Whether it is used as the main office machine or the audio-visual center of home entertainment, it can bring a convenient and pleasant experience, and it is a good choice for small space digital equipment.