SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got this for my husband's birthday, he loves it. He said it is easy to start and perfectly supporting his works business needs . He also watching movies with this at his free time. It is great!
It handles web browsing, office work, and light multitasking perfectly. The fact that Windows 11 Pro and Office are pre-installed is a major advantage. You can use it right away as soon as you take it out of the box. The battery life is quite good, allowing for several hours of use, which makes it great for working on the go. I also like the various ports and the stable WiFi 6 connection.
My first laptop. It is fast and has everything i was looking for. So far i am very pleased with my purchase.
Arrived quickly. Beautiful, great product. Easy to use & does everything i need it to for work. Great speeds and crystal clear screen. Very happy with this purchase!
This is truly the best value for money. so fast, this price-performance ratio is cheaper and better than any laptop used in general office work that i have encountered. i highly recommend this laptop and it will become the greatest technical strength of the company's employees.
The computer is very easy to use and has a sophisticated design. I bought it for my child, and they say they really like it. It works well without any problems, and the delivery is fast. I really like it.
It's lightweight, stylish, and the battery lasts surprisingly long. Perfect for work, study, or daily use definitely worth the price. Best for gaming as well
It arrived very well protected and exactly as I ordered, thanks to the seller.
This laptop is incredibly fast. The chip and ram handle all my multitasking effortlessly. The ssd is huge and makes everything load in a blink. Battery life is solid. Perfect for work or study. Love it!
Everything works very reliably, and I can watch YouTube quite well too. Overall, it performed its role well and perfectly met my needs, and the setup was quick and easy. It's really the best at this price and I highly recommend it. It's very sturdy for the low price and is more than enough for me.
Wow! I absolutely love this equipment! It's so fast! The screen is really amazing!
It's a great laptop! Installation is also easy! I've been using this computer for quite a while, and to be honest, I often need multiple screens while running my business, so I'm considering buying another one just like it. This laptop perfectly meets the features I wanted. The cost-performance ratio is also excellent. Laptops are usually quite expensive, but this one was reasonably priced. The screen is quite bright, and the laptop has never overheated, so it seems to have pretty good durability.
I bought this laptop to replace my old and was nervous because at such a low price, it couldn't be any good. I was very surprised that it is an excellent laptop and fantastic value for money. Very easy to set up, it's fast, with lots of ram and storage memory. Highly, highly, highly recommended.
Nice computer for my husband. My husband uses this for online game play and hadn't had any complaints. He appreciates the large screen and reasonable battery length.
Arrived quickly. Beautiful, great product. Easy to use & does everything i need it to for work. Great speeds and crystal clear screen. Very happy with this purchase!
I love my new laptop so much! I got it on such a great deal and i couldn't be happier with my purchase. The performance speed and specs on this kicks ass for the price! Definitely great value for money on this laptop.
This is a great laptop. It has replaced my windows 10 laptop. I like that it's smaller and lighter than the older laptop. I'd definitely buy from this seller again.
I really like it. I use it to attend online classes, watch videos, and store photos. The memory is large and the screen is very clear. It is very light and thin! The battery life is very strong, it takes a long time to charge once! The keyboard is very comfortable to use! I think he is very suitable for me, and currently i think he is very good and worth buying!
Excellent laptop. Fits perfectly in my bag. Not too big and not too small. Works fast and efficient. Easy to set up as well.
This is a great laptop for the price. I like it. Overall it is quick and the specs are reflected in its performance.
I use the laptop as a backup for editing when the power goes out or i go on a trip, and it gets the job done. It has worked without any problems. For the price, it's very good.
The display looks sharp and clear. It's lightweight, slim, and comfortable to use for work or school. The fast charging battery is a big plus. Perfect for everyday use, light work, and entertainment. Highly recommended for its quality and value.
I didn't even want a laptop because i have a tablet. But i love this little thing! It's light, convenient, and best of all it's so much easier to complete my coursework! Good battery life too. Love it.
Great performance for an affordable price. Does everything i need. Is lightweight and easy to use. Wifi runs great on it too.