SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The user experience is very good, the screen is also very clear, the heat dissipation effect is good, the appearance design is also very good, very thin, easy to carry, and the running speed is also very fast. recommendation
I ordered this laptop. so far, it's fast and lightweight, making it easy to take to class
Everything is perfect. the laptop runs very well and there are no issues with transportation. everything went smoothly. this company is very reliable.
The laptop is very sturdy and looks professional like the most expensive one. the installationis was quite easy and simple. the color quality is very good. whether i'm editing large size photos or watching movies, the graphics are still very high-quality, vibrant colors and sharp details. the speed is good for working too, so much faster than my old laptop. overall, it's a great laptop with a great price!
Everything is fine except that I had to pay €45 in customs fees, and another thing is that the keyboard doesn't have a backlight.
This laptop is incredible! we bought it specifically to perform certain tasks in virtual education, and it has certainly been put to use. the graphics are excellent, and there is no problem playing the games we play on the computer. great value purchase!
Well, what can i say: a truly pleasant, elegant, and well-designed laptop, capable of standing out for its versatility from multiple perspectives and for its undeniable usefulness in everyday life. the delivery was punctual and in accordance with the expected schedule. i highly recommend it: it is a purchase that definitely deserves consideration.
Useful and lightweight for its price. its features are discreet but more than adequate for office work or studies. it will help me work on airplanes and trains, which is what i wanted it for.
The screen is clear, the keyboard feels good, and it runs quickly, making it very smooth to use. After buying it, my work efficiency skyrocketed
Nice computer, performs well. as described
Came exactly as described, no issues with the keys or turning it on, either. i haven't used it for anything i was planning, but i'll update for whether or not it was suitable. the ram and storage were also exactly as described.
Thanx guys exactly what i needed and the price was great
The laptop is lighter than i thought. the overall operation of the computer is smooth, and the battery life is good.
I love it. It works really. Smooth, no lagging. The screen is bright. Very good storage space. The color is divine. The battery life is really good as wee. The laptop was easy to set up as well. I honestly can't believe i snagged it at a good price. I started paying sims and youtube videos, the sound is clear and loud. I'm really happy with it.
Laptop satisfied hey guys, i'm super happy with my new laptop! finally, everything runs smoothly and without any hiccups, just as i wanted. the battery life is also great, i can easily work all day. the connections are all there too, which makes working so much easier. i can only recommend it!
A very great device and it arrived quickly.
I've been using this laptop for a while, and it handles both work and light gaming pretty well. The speed is good, and i haven't noticed any lag with regular tasks. The screen looks clear, and the backlit keyboard is nice for evenings.
Works fine and lightweight, fast enough, cheaper price, slim design. so far it works great and i will buy it again to use in my work!
This is a quality machine that is worth every penny! it is an extremely durable device. it operates exceptionally smoothly. it has plenty of processing power for my needs. it's great to find a computer with these features at a good price.
In love with this laptop. laptop is of very high quality in my opinion. its not flimsy and i think the price was just right for what it is. the design isn't bulky. the battery life depending on what you are doing last pretty long. the speed is insane compared to my other laptop that is only a few years older.
A very good computer for the price it has much better than i expected, it comes ready to use, with a battery, it has keyboard stickers, yes charger, it runs at a good speed, i have nothing but good words.
An amazing travel laptop. it's practically a beast, perfect for traveling, playing, and editing on the go. honestly, i'm a bit surprised at how well it runs. i'm really glad i chose it.
I really like it. the features are complete, the speed is amazing, and the memory capacity is impressive. it fully meets my needs for work or meetings with clients and friends.