SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good communication with the seller. I received the wrong unit but finally we solved the problem.
I was very pleasantly surprised by this little machine. I was impressed by its speed and reliability.
This mini pc surprised me with how powerful it is for the price. Dual 4k display works great and it stays quiet and cool. It's small, easy to set up. Build quality is solid, wifi and bluetooth work well and it's perfect for home or office use. Great value for money. Highly recommend!
Really happy with this mini pc! It was super easy to set up. I use it for work, streaming, and browsing, and it handles everything smoothly. It connects to my dual monitors with no issues, and i love how small and quiet it is on my desk. Wifi and bluetooth work great, and it boots up quickly. If you want something compact but powerful for home or work, this is a great buy!
I am really pleased with this little computer! Who knew something so small and inexpensive could be just what i needed?saw this little guy and thought i'd give it a try. Super-fast, no issues with anything! Don't hear any noise, speed is great, and ram capacity has more than i need at this point.
This M1 mini PC is truly impressive! I mainly use it for work, and it runs multiple browsers, office apps, and even video conferencing very smoothly. It handles side project tasks perfectly too. It's compact, quiet, and powerful, making it one of the best mini PCs I've ever used.
For someone who has small space this is actually perfect. The performance of this pc is unexpectedly good for such a small machine. It's very quiet and the speed is awesome. I recommend it.
Awesome mini pc! The performance is excellent - it runs smoothly and handles everything i need with ease. I initially thought i'd have to buy an operating system separately, but it actually came pre-installed with windows, which was a great surprise.