SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been keeping an eye on this laptop from the beginning. It's powerful, fast, beautiful, and very compact. It's an authorized windows that installs and brings more fun, and i'd like to recommend it! The seller responded quickly and also gave a discount coupon. Delivery is also fast.
The computer boots up quickly, the keyboard feels good, the speed is fast, the screen is bright, clear, and the resolution is good. I am very happy with my purchase and i can highly recommend this seller!
I saw this laptop at first glance, and it is powerful, fast, beautiful, and very compact. The already installed licensed windows provides even more fun and is recommended! The seller responded promptly and even provided a discount coupon. Delivery is also fast.
I use my laptop every day, and i can confidently say that it is a reliable tool for both work and leisure. I mainly use it for web browsing, document editing, video calls, and some light multimedia use, and it didn't disappoint.
This laptop seems to be very performent next to the daily activities of normal student and also ordinary usage.
Although I was very skeptical at first about the price, I have to say that purchasing the notebook was really worth it. It's not a "brand notebook," but for this price, it's an absolute bargain. Equipped with WIN 11 and Office 21, completely sufficient for daily use as a work tool. Very light and well-made, small charger. The setup of additional components via Bluetooth works seamlessly. Switching the keyboard to the local language without any issues. All specified performance parameters are correct. The display is bright, has clear colors, and a great resolution. Since I only use the laptop for general private "office work" and image processing, I am completely delighted. The seller ships very quickly and securely packaged. If I need a laptop again, I know where to order it. I can truly recommend the seller.
Fast delivery, seller is very polite, answers all questions,the performance and manufacturing quality of laptops are good, the keys do not make a sound, open smoothly, very cold, does not make a lot of noise when loading, can be crashed to complete the task) i recommend laptops and sellers
This is a very thin laptop with a relatively low price. I bought it specifically for this purpose, as long as it can run normally. It starts up very quickly and has no problems for daily use such as browsing the internet and watching tv shows. It doesn't get stuck at all and runs very smoothly
The ability to run any website or program without slowing down is great. This laptop does that and is very affordable, so it has high performance for its cost.
High quality 1080p display screen suitable for lightweight gaming, as well as watching movies or anime.graphic
Excellent equipment, very beautiful and functional.
I like it very much, it is affordable, and the storage space of the notebook computer is large, which fully meets my needs.
My business requires a laptop. I have decided to give this computer a try. I'm glad. It is easy to install, fast, and has all the features i want. I recommend this laptop!
It's love at first sight. Powerful, fast, beautiful and very compact. Works perfectly, and the already installed licensed windows brings even more joy) i recommend! The seller quickly replied and even gave a discount coupon. Delivered in a week.
Excellent speed, easy to use.good qualityvery lightsound is very good
I love my new computer. This is what i need to go to college.
The keyboard of the laptop feels good in the hand and is very comfortable for typing.
The seller is very honest, responds quickly to every request. Highly recommended
The appearance is simple and fashionable, lightweight and portable, and is very suitable for daily transportation and office use. The start speed is fast and the operation is fluid, which is a good experience.
As far as the machine itself is concerned, i find it is a very good machine with enough functions to do what i want. But please note that i haven't really used the performance of this laptop, because i only use it to finish my homework, so this computer must be better than i said, and i still need to explore it slowly.