SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a powerful, very small PC that, in most cases, has features that exceed expectations.
Very compact, silent, runs cool, and responsive. fantastic deal if it lasts long term. just used a browser.
EVERYTHING IS VERY GOOD AND FOR THAT PRICE, GREAT!
For what i need, i must say, it's a good mini pc. excellent and not bulky, it does everything as it should.
Excellent product and compact. It doesn't take up space and processes apps quickly.
I bought this PC to replace an old tower. It's much more efficient and frees up space on my desk. The installation was straightforward. I'm very proud of my purchase.
The mini computer runs very fast, very smooth, very fast start-up speed, the overall machine is very light, low weight, easy to carry on business trips.
Excellent, the mini computer is very good, small and compact, easy to take out of the house, the system operation is very smooth.
The system can manage the resources of the tasks well and everything works without problems. This is the first time i use windows 11 and so far i feel good.
Overall, this product is worth buying. It works perfectly and hope it will last longer. Thank the seller and logistics
Everything is great, delivery is fast, the product is in perfect condition, and the packaging is complete and undamaged. I recommend it.
Compact, mini, and cute, it doesn't take up much space, the desktop is tidy, the hardware configuration is good, the boot speed is fast, and the running speed is also very fast.
I think he watches videos and runs Office programs; this small computer is sufficient.
Beautiful appearance, unique design, compact and exquisite, fast startup speed, low sound, very suitable for office use. I usually edit documents, watch videos, and use them for children's learning, which is very suitable
Nice product. The set up was very easy. It is quite fast. Would recommend.
I am very satisfied with this small computer, it is very convenient to carry, and it has a large enough memory for me to think it is worth a try.
Everything is fine, a very good device. Problem-free installation of win 11 pro. Works perfectly.
Arrived on time and packaged well. It was easy to setup.working well so far. Time will tell if it holds up.
I love these mini pc's. They pack so much into a tiny footprint and are quite powerful.if you are a minimalist, this is perfect for you. It hardly takes up any space and is very power efficient.
My new mini pc is great. It is working perfectly and i am happy that i have updated my computer.
This is a great little pc. It has every feature i need. It's quiet and has plenty of power. It boots up very quickly and has plenty of inputs and outputs. This is a great buy.
Great for my son who is 9. He likes to play games online and create documents. Very happy with the purchase and great price point.
The body design is very compact, the appearance is very textured, and very beautiful. The mini pc starts smoothly.