SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very satisfied with it because the delivery speed is very fast, its own quality is also very good, and the response is very sensitive.
I recommend this product. it's of very good quality
I give a thumbs up because there were no problems throughout the entire process
This is really a good product with excellent quality
Overall, everything is fine
The product quality is excellent, the packaging is good, there is no damage, and the logistics is very fast
The product quality is very good. i recommend everyone to purchase it
I will recommend this product to everyone. it's wonderful
The glasses have been around for several days and i have been using them for a while. the photos taken are very clear and good
The item arrived in perfect condition. The lens seat is slightly large for my taste.
This pair of glasses simply exceeded my expectations. the anti-shake function is excellent. these glasses are not only fashionable but also fully functional, capable of both taking photos and recording videos. you can also have conversations with ai. glasses can translate many languages, record clearly, play music in a three-dimensional way and make voice calls without noise. the photos and videos taken are also very clear. what a great product!
Before purchasing, what i was most worried about was that the image quality of this pair of glasses was not good, but the actual effect was surprisingly good. the texture of the little fish is clearly visible, and the anti-shake effect is also excellent. there is no obvious blurriness in the picture, and the experience is very good. i'll give it five stars because i have to do this. i will definitely recommend it. it has a large storage space and it doesn't take long to import from glasses to a mobile phone. imagine that the quality is so good and the battery life is also very excellent. this frame is very light and fits well.
This pair of glasses is different from the ones i bought before. they are of very good quality and i recommend purchasing them
I just received it today and i'm very satisfied with my first impression. The package arrived in great condition. Everything inside was well packaged and all the accessories were included, making it feel very complete. This pair of glasses looks very fashionable and is not at all bulky when worn. It is very thin and light, and very comfortable. I wore it around the room and outside for a while, and no one noticed that it is actually a camera. It can take photos and record videos, and the pictures are very clear. It also has voice function, translation function, and i can control the volume. It is really convenient. Overall, i'm very satisfied with this purchase.