SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A leafless fan planted by a friend is super beautiful, with strong wind, advanced body texture and convenient remote control. in the past two days, the temperature has dropped, and the warm air has been used, and the warm air is also very fast. it is highly recommended.
A super-beautiful bladeless fan, with strong wind, advanced body texture and convenient remote control. it has cooled down in the past two days and used warm air, which is also very fast. it is highly recommended.
The wind is soft and comfortable, and you won't feel uncomfortable blowing against your head. this fan, which has been used for several nights, sleeps well, so you can buy another one to use in the living room.
It's been used for four or five days, and it's really good. first of all, the purification function is very powerful. the air quality at home has improved a lot these days. secondly, it's convenient to clean and store. after the fuselage is cleaned, one set of storage bags is enough. finally, the face value is really good-looking. it's very eye-catching in the living room and the whole is very satisfied.
The bathroom is just right. it's not cold to turn on warm air after taking a shower, and it's comfortable to blow cool air in summer.
It's very easy to use, and the quality is acceptable.
Wind power: quite good, high-grade wind is very loud, noise level: not very big, material workmanship: great, design: high value.
The wind speed and wind force are sufficient, and the appearance is atmospheric. It is also warm in winter when bought for the elderly.
The air volume is large, and there is not only cold air but also warm air, which can be used all year round.
The wind speed and wind force are sufficient, and the appearance is atmospheric. It is also warm in winter when bought for the elderly.
With large air volume, it can be used all year round, and it is also very convenient for the elderly and children to use.
The air volume is large, and the multi-speed wind speed can be adjusted. It is directly like it, and it is also very convenient to use, and it can be operated by the elderly and children.
The air volume is large, the quality is good, the appearance is simple and fashionable, and it can be used conveniently all year round.
The quality is good, the air volume is large enough, and the wind is comfortable to blow out.
Good quality, satisfied!
The wind blown out is as soft and even as the natural wind. I don't worry about blowing a headache at all, and the wind feels very comfortable. When driving it, i feel that the air circulation is much better, and the old people and children can use it with low noise.
The packaging is very tight, the heater works well, and it is just used in cold weather. The wind speed and temperature are several grades, and the hot air has a constant temperature function. It is not afraid to kick the quilt when sleeping for children at night.
It's very easy to use, and the wind is quite strong. The wind is cool and there is hot air. I like it very much and it is very practical.
I bought an ordinary model before, but this time i bought two large models for office use outside, which is very good, but the wind force of the cold and warm models will be greater.
I bought it for children, and the children like it very much. It is really good to try it, and the quality is good. Children can use it safely.
It's quite easy to use after trying it. It's small and doesn't take up space.
It's quite easy to use after trying it. It's small and takes up no space.
The fan looks good, the size is appropriate, and it saves space. The wind finds that the gear is very good, and it doesn't get dizzy after long-term blowing, and there is no great noise. Satisfied.
I bought an ordinary model before, but this time i bought two large models for office use outside, which is very good, but the wind force of the cold and warm models will be greater.
I feel that the quality and style are very good, and the customer service and after-sales attitude are very good and careful.