SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The glasses turned out to be better than I expected. First of all, I wasn't sure because I couldn't find such information anywhere about the Polish AI assistant being activated using a button or the HeyCyan command (i.e. Hello Sajen. I asked the assistant what model of AI it was based on, and they replied that it was based on ChatGPT. But that's probably an older version of the assistant; I have the impression that the current version 5.2 is a bit more intelligent. There is only one female voice available in Polish. You can start recording or take a photo using voice commands. AI is able to recognize what you see in front of you and describe it. The music functions are operated exclusively using buttons and a touch panel. The quality of the photos and videos is quite good, they look almost like regular glasses. Overall, it is a very good product and offers virtually the same features as the much more expensive Meta Ray Ban sunglasses.
They seem good, let's see how good they are, let's see how good they are, let's see how good they are, let's see how good they are, let's see how good they are, let's see how good they are.
I really didn't expect it to be this good. 👍 👍 👍 👍 Image (photo and video) quality is super great. Further recommended 👌 👌 👌 👌 👌 👌 👌
Too good!!!
There are no issues with the functionality. The usability in daily use is still unknown. I would like to check the color changes of the lens.
Well, of course there will be comparisons with the Meta, which is unfair, but it's not bad at all. The audio could be a bit better, with more bass, but the videos are great, the images are excellent and very clear! Easy to connect and use, charges quickly, I haven't seen if the battery is that good yet, I'll find out soon. But I believe it's a 10/10 in terms of cost-effectiveness.
The 8mp camera takes surprisingly clear photos and videos. The optical image stabilization is a lifesaver for capturing smooth footage while walking around a new city
I love the sleek design! They look like regular glasses, so i can wear them to work or out with friends without feeling like a cyborg
For the price, it's more than okay, it just has a small issue: it doesn't record more than 12 minutes of video, and the camera, instead of pointing straight ahead at 0º, points to the left at about 25º, which isn't so annoying, but that angle is noticeable and uncomfortable. It doesn't have a stabilizer like the GoPro 3 Hero camera, that is, the first one. 1600x1200 resolution, not widescreen, so the video appears in 720p resolution but in the style of an old TV, not HD. Details that are inconvenient but you can't expect more for the price; it's still useful for recording something specific or for a simple outing like recording with friends like a home video, not for professional use or gaming use. The box came very well sealed and in excellent condition.
After testing, the image quality is very good and the functions are quite impressive, it's a pity that the indicator light is a bit too visible.
Connecting to wifi is fast and stable. Transferring my photos and videos to my phone is quick and painless
I bought it thinking it was the glasses.
Surprisingly simple to operate—no manual needed to get started. The voice assistant responds instantly, handling tasks like checking the weather, setting alarms, and skipping songs with a single tap. The lenses offer high clarity without causing dizziness, and they won't press on your nose even after extended wear, making them perfectly comfortable for everyday use.
Finally found a pair of smart glasses that aren't ugly! The minimalist full-frame design complements both suits and casual wear. The blue light filter effectively eases my eye strain from long hours at the computer, and the timely notifications mean i don't have to constantly pull out my phone—my productivity has really improved.
After comparing several smart glasses, i chose this one—and i definitely made the right choice! The craftsmanship is meticulous, with a premium feel that avoids any cheap plastic look. It offers comprehensive yet streamlined functionality, focusing on core features like calls, navigation, music, and blue light filtering. For those prioritizing practicality, this is the ultimate choice!
These sunglasses are so convenient for travel! No need for bluetooth earbuds or constantly checking your phone—voice navigation guides me right to my destination. The lenses even block glare, so i can soak up the sun at the beach without squinting. Lightweight and practical, they're an absolute must-have travel essential.
The photo quality exceeded my expectations! Whether capturing daytime landscapes or nighttime cityscapes, the images come out exceptionally clear, and the built-in beauty filter looks incredibly natural.
The design is way too understated! You'd never guess they're smart glasses unless you look up close. Perfect for everyday wear.
Excellent! Highly recommended!
The glassess are good but the only down side is when i played music the battery went from 80 to 72 in just 1 minute, and not enough big with big head i think, bluetooth is good too
Good photo, but the lens wasn't used in a horizontal position, so the photo needs to be cropped... They are correct. Sunglasses that adapt to ambient light. nothing exceptional but good value for money
It's made of good material, it's just that the photochromic lenses don't darken as much, but everything else is great.
It took me a month to leave this review, and it's absolutely flawless! The system runs smoothly without any lag, and updates are delivered promptly.
These smart glasses are fantastic—highly recommended!
The camera feature on these smart glasses is so much fun! First-person vlogging is incredibly creative—hands-free, capturing life's beautiful moments anytime. Photos and videos are crystal clear with superb color accuracy. The sleek design looks super stylish when worn. Pairing with the mobile app makes editing and sharing effortless. Battery life easily handles daily shooting needs. With these glasses, i feel like a true life documentarian. Photography and lifestyle enthusiasts absolutely must give them a try!