SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful appearance, unique design, compact and exquisite, fast startup speed, low sound, very suitable for office use. i usually edit documents, watch videos, and use them for children's learning, which is very suitable.
This mini PC is amazing! It's small and compact, easy to install, runs daily office software smoothly, and is great for watching dramas during leisure time. It's very convenient to use, I love it.
An excellent small computer. Very easy to install, works very fast, has low noise. And provides excellent customer service. Very satisfied, i will definitely recommend it.
Small and exquisite, easy to carry, it's effortless to carry on business trips without any burden. simply plug in the monitor at the hotel to work, with stable performance and no worries, perfectly solving my problem of working outside. it's so practical.
A small and stunning appearance. The size of all five dirty windows is very small, making it easy to turn on the device to quickly run software to turn it off!
This configuration is the best you can buy for the same price.
The workmanship is quite exquisite, overall i am very satisfied.
Great little machine. Works perfect. Everything as described.
Meet expectations. I use it for office automation, a little more and amazing features.
The mini computer was easy to set up and use. As with any computer, it needed many updates before it could be fully used. It serves as a media center with a large-screen TV for video streaming and video calls.
Currently everything is fine. I'm using it to study, and of course it's perfect for other utilities, but i'm very happy with the purchase.
The customer service attitude is good, the pc is quiet and the wireless internet speed is full pull. Watch the guide guide.
I finally got a mini pc. Packed carefully and very reliable. The pc itself has never been included. But it looks small and neat exactly can be put in your pocket. As soon as i try to fill in the review. I would recommend the seller a big thank you for the quick delivery.
I only plug in power for 10 minutes and run fast once, clean up unnecessary apps, i am satisfied with this small computer.
Great purchase.it's powerful and fast !surprisingly small... believe it or not, the size of my hand.fast delivery and good packaging.