SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ACEMAGIC AMD Ryzen 3 4300U Processor: 
Dual-Drive Bay & Massive 16GB RAM:
Versatile Connectivity for Work & Play: 
Go Light. Go Anywhere.
Arrival at the indicated time
Super notebook, everything you need for everyday use. A good choice.
Item as described, fast shipping, arrived in three days
Ok
Top-notch equipment for its category. The only downside is the provision of keyboard covers to match different configurations. There's a risk of not finding spare parts when these covers wear out.
everything ok, I had trouble activating the Windows PIN but then everything was fine.
The product arrived very quickly, everything is fine, it works normally.
The computer weighs about 2.5 kg. When watching youtube videos without stopping, the battery lasts up to 4 hours. Installing programs on the computer is slow. It is very nice that the screen is large, you can clearly see what is happening (youtube video) Delivery was a little delayed
All in good order, laptop really good,win 11pro installed
I am completely satisfied.
very nice laptop for the price, top
Great 👍
I have truly fallen in love with this new laptop! Firstly, praise the appearance and portability. The body design is simple and durable, with a particularly light weight, completely without the bulky feeling of traditional laptops. There is no pressure to carry it when traveling or commuting, and there is no need to carry "bricks" on the road. It is light and easy to hold in your hand. The core experience is even more full! A super large screen is a bonus, whether it's watching movies, browsing social media, handling work from home, browsing the web, the visual range is super wide, the image clarity is super high, the details are clear, and using the eyes for a long time doesn't feel tired. In terms of performance, there is nothing to say about it. The running speed is super fast, and all kinds of software required for work can be easily controlled. Multi task processing is also smooth without lag, and efficiency is doubled directly. The battery life is also superior to awesome. Daily